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Training Courses in Sussex

Members enjoy discounted rates for training.

Click on the training courses below for prices.

 

Sussex Chamber of Commerce provides a wide range of high quality training courses across the Sussex region. Training courses are ways of improving the effectiveness of your current workforce, but they are also attractive benefits for ambitious people.

 

Training isn't just important to a company, it is vital. Training benefits your company and your employees who will have an increased ability to respond effectively to change and develop their skill set which in turn will allow them to undertake a greater variety of work.

 

Tailored Training  

 

Sussex Chamber can provide company bespoke training courses which is a fantastic way of designing one of our training courses to suit your business needs. This is a cost effective way of training a group of your employees at the same time, on a date that suits you and at the premises of your choice. 

 

Upcoming Training Courses

Categories

Online training

FREE Level 2 Certificate Mental Health First Aid and Mental Health Advocacy in the Workplace

FREE Level 2 Certificate Mental Health First Aid and Mental Health Advocacy in the Workplace

Raise your employees' knowledge and awareness of the different types of mental health problems and their prevalence, as well as understanding individuals and these conditions in order to care for and interact with them.

READ MORE

FREE Level 2 Certificate in Equality and Diversity

FREE Level 2 Certificate in Equality and Diversity

Qualify your staff with an accredited certificate to ensure equality and diversity is embedded in your strategic planning and continuous professional development process.

READ MORE

FREE Level 2 Certificate in Digital Skills for Work

FREE Level 2 Certificate in Digital Skills for Work

Become qualified in the use of the latest digital applications used in the workplace including Microsoft Teams, Onefile/Dropbox, Instagram, LinkedIn etc. understanding best practice and how to use the evolving technology in a GDPR compliant way across your organisation.

READ MORE

FREE Level 2 Certificate in Lean Organisation Management Techniques

FREE Level 2 Certificate in Lean Organisation Management Techniques

This Certificate is aimed at team leaders and project managers wanting to improve business performance through continuous professional development of employees and their skill set.  Learners will develop an understanding of lean organisation techniques in business, develop their knowledge and understanding of business improvement tools and techniques and understanding what makes an effective team including how to handle conflict.

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Regular training

Train the Trainer

09:30 AM - 16:30 PMThe King's Church

This programme is designed for new & existing trainers who need to learn how to prepare their material thoroughly and to deliver training sessions effectively and professionally to small groups. The programme covers the techniques and methods that enable people to become confident and actually enjoy imparting skills and information to people.

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Foundation Award in International Trade - Incoterms

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Essentials of Negotiation

09:30 AM - 16:30 PMThe King's Church

We often think negotiation is something only managers or experts do, but in reality we are all negotiating on a regular basis. Negotiation is just trying to come to an agreement with someone when you initially wanted different outcomes or had different ideas. This can apply when you are buying or selling, but also when you are talking about workload, or a pay rise with your boss, or if you’re buying a car. It is important to recognise it and plan a negotiation before you get stuck in. This gives you a clear advantage in fulfilling your objectives.

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Foundation Award in International Trade - Customs Procedures & Documentation

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Foundation Award in International Trade - Export Documentation

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Essentials of Supervision & Team Leadership – 2 Days

09:30 AM - 16:30 PMThe King's Church

This programme is aimed at managers and supervisors who may have had introductory training to Supervision and Team Leading and want further management development through the application of robust management skills.

This 2-day practical workshop will give you a solid grounding in people management, best practise and continue your development towards being an empowering leader of individuals and teams.

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.

Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Foundation Award in International Trade – Understanding Commodity Codes

09:30 AM - 13:00 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Confident & Effective Communication

09:30 AM - 16:30 PMThe King's Church

Almost everyone in business needs to be able to communicate effectively to get things done. Technology often makes us more distant rather than helping us build rapport and be fully understood. This course helps staff and managers practise avoiding appearing aggressive or submissive to others. It helps them recognise the triggers for difficult behaviour in themselves and others so they can choose a professional response.

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Foundation Award in International Trade - Understanding Exporting

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Foundation Award in International Trade - Methods of Payment

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Foundation Award in International Trade - Import Procedures

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Introduction to Supervision

09:30 AM - 16:30 PMThe King's Church

Transitioning from an operational role to a supervisory or Team leader role can be one of the most difficult things you can do. You are no longer responsible for just your own performance but also now of others. How do you lead those who were yesterday your ‘mates’ and today now work with you; or people who are older and more experienced than you.

This course will support supervisors, both new and experienced who have made that first step into management, to focus on how to successfully lead their teams (rather than just keeping their heads down and trying to do most of the work themselves).



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Unshakeable Confidence

09:30 AM - 16:30 PMThe King's Church

This programme helps us understand the fundamental elements of what stops us and what helps our confidence grow by showing us how we can replace self-limiting beliefs and faulty thinking with beliefs and thoughts that empower, grow, and strengthen our self-confidence.  There will be ample opportunity to practise the skills and start to feel more empowered.



Aim

What more would you achieve if you did not feel constrained by your own lack of self-belief and unhelpful thoughts in dealing with all kinds of situations inside and outside of work?

The focus of the training will be on identifying negative thinking, changing our mind set and practical techniques to support a more empowered mind set.

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Foundation Award in International Trade - Documentary Letters of Credit

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Great Customer Service

09:30 AM - 16:30 PMThe King's Church

By adopting a professional customer service manner, companies can not only increase customer’s confidence, but more importantly – increase business. This course will benefit any sales or office personnel who deal with customers on the telephone, by email or face to face and are in a position to influence the relationship between you and your customers.

Confidence and first impressions are certainly vital when customers call you. Recording relevant data when speaking with customers shows you’re attentive and customer centred. Additionally, encouraging regular communication with customers can help maintain customer loyalty.

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Foundation Award in International Trade - Agents & Distributors

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Foundation Award in International Trade - Preference Rules of Origin

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Time Management & Personal Effectiveness - Virtual Training

09:30 AM - 11:30 AM

Program aims – Many of us feel there are not enough hours in the day to accomplish what we want to do. Yet, we all have the same amount of time available. How is it that some people are able to achieve much more than others?  

Objectives

This programme highlights two major areas of effective time management: focus and attitude. The programme shows you how to develop an organised approach to handling your workload through Identifying and prioritising more effectively, defining objectives and time wasters, and taking practical steps to achieve more of the things you want to do.

Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Foundation Award in International Trade - Inward & Outward Processing

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Foundation Award in International Trade - Incoterms

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Foundation Award in International Trade - Customs Procedures & Documentation

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Confident & Effective Communication - Virtual Training

09:30 AM - 11:30 AM

Programme Aims – This bite size online training is not just about a series of tricks and techniques but a fundamental ethos about how you respect both yourself and others, and work to achieve solutions that are long lasting and mutually beneficial to everyone.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Selling Skills for Results

09:30 AM - 16:30 PMThe King's Church

This programme is designed to remove the fear that many people feel when making pro-active telephone calls. The course will benefit anyone who has to pro-actively sell or those who need to make effective follow up calls.

It is also an excellent introduction for companies moving from the traditional order taking, towards the more dynamic order telephone sales skills making.

The course is applicable to people who are either new to a position, or for existing people wishing to refresh and update their telephone and face to face skills and techniques. 

This course will teach you how to plan, research and undertake proactive sales and prospecting without falling into the negative sales stereotypes which haunt so many of us. 

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Foundation Award in International Trade - Export Documentation

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Time Management & Personal Effectiveness

09:30 AM - 16:30 PMThe King's Church

Time Management is an oxymoron, in that it is a contradiction in terms. It is impossible to manage time as it is constantly ticking away and cannot be changed or altered.  When we use this phrase, we are really referring to self- management, or the act of deciding how best to spend our finite resource of time.

Many of us feel there are not enough hours in the day to accomplish what we want to do. Yet, we all have the same amount of time available. How is it that some people are able to achieve much more than others? 

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Foundation Award in International Trade – Understanding Commodity Codes

09:30 AM - 13:00 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Foundation Award in International Trade - Understanding Exporting

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Introduction to Supervision

09:30 AM - 16:30 PMThe King's Church

Transitioning from an operational role to a supervisory or Team leader role can be one of the most difficult things you can do. You are no longer responsible for just your own performance but also now of others. How do you lead those who were yesterday your ‘mates’ and today now work with you; or people who are older and more experienced than you.

This course will support supervisors, both new and experienced who have made that first step into management, to focus on how to successfully lead their teams (rather than just keeping their heads down and trying to do most of the work themselves).



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Unshakeable Confidence

09:30 AM - 16:30 PMThe King's Church

This programme helps us understand the fundamental elements of what stops us and what helps our confidence grow by showing us how we can replace self-limiting beliefs and faulty thinking with beliefs and thoughts that empower, grow, and strengthen our self-confidence.  There will be ample opportunity to practise the skills and start to feel more empowered.



Aim

What more would you achieve if you did not feel constrained by your own lack of self-belief and unhelpful thoughts in dealing with all kinds of situations inside and outside of work?

The focus of the training will be on identifying negative thinking, changing our mind set and practical techniques to support a more empowered mind set.

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Foundation Award in International Trade - Methods of Payment

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Great Customer Service - Virtual Training

09:30 AM - 11:30 AM

Programme Aims – Offering amazing customer service is important if you want to retain customers and grow your business. Our online Customer Service course is designed to increase customer loyalty by satisfying customers’ expectations.

Objectives

Our bite size programme focusses on dealing with customers in a confident and professional way through building rapport more effectively over the phone, face to face and email etiquette. Questioning and listening skills are practiced to really understand customer needs.

Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Foundation Award in International Trade - Import Procedures

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Foundation Award in International Trade - Documentary Letters of Credit

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Foundation Award in International Trade - Agents & Distributors

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Confident & Effective Communication

09:30 AM - 16:30 PMThe King's Church

Almost everyone in business needs to be able to communicate effectively to get things done. Technology often makes us more distant rather than helping us build rapport and be fully understood. This course helps staff and managers practise avoiding appearing aggressive or submissive to others. It helps them recognise the triggers for difficult behaviour in themselves and others so they can choose a professional response.

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Foundation Award in International Trade - Preference Rules of Origin

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Introduction to Emotional Intelligence

09:30 AM - 16:30 PMThe King's Church

Every workplace is comprised of people with different strengths, personalities and emotions, which affect performance at work.



Your Emotional intelligence greatly impacts your work life and career, so it's important to understand exactly what it is and why it is so important. Emotional intelligence or EI is the ability to understand and manage your own emotions, and those of the people around you. This will enable you to get the best from yourself and from others around you or working for you.

READ MORE

Foundation Award in International Trade - Inward & Outward Processing

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Foundation Award in International Trade - Incoterms

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Foundation Award in International Trade - Customs Procedures & Documentation

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Essentials of Supervision & Team Leadership – 2 Days

09:30 AM - 16:30 PMThe King's Church

This programme is aimed at managers and supervisors who may have had introductory training to Supervision and Team Leading and want further management development through the application of robust management skills.

This 2-day practical workshop will give you a solid grounding in people management, best practise and continue your development towards being an empowering leader of individuals and teams.

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.

Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Foundation Award in International Trade - Export Documentation

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Train the Trainer

09:30 AM - 16:30 PMThe King's Church

This programme is designed for new & existing trainers who need to learn how to prepare their material thoroughly and to deliver training sessions effectively and professionally to small groups. The programme covers the techniques and methods that enable people to become confident and actually enjoy imparting skills and information to people.

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Presenting & Speaking to Engage

09:30 AM - 16:30 PMThe King's Church

This course is for anyone whose job involves communicating messages to groups of people.

We all desire the confidence to present information with clarity, authority, panache and enthusiasm. Additionally we want to gain ‘buy-in’ from our audience to our proposals and ideas.

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

READ MORE

Selling Skills for Results - Virtual Training

09:30 AM - 11:30 AM

Programme Aims - Effective selling is NOT just a matter of learning a sales spiel, having the gift of the gab, or using clichéd or manipulative techniques. Instead it is the process of leading, guiding, educating, and helping your buyer solve a business problem.

Objectives

This programme helps you understand the foundations of effective selling and the key skills of building customer relationships, identifying and satisfying customer needs. The course is most applicable to people who are either new to a sales position, or for existing people wishing to refresh and update their skills.



Programme content


Attributes of effective selling
The sales process
Tools and techniques to Investigate customer needs
Match your offering to your client’s specific needs
Advancing the sale and gain commitment


Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


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Foundation Award in International Trade – Understanding Commodity Codes

09:30 AM - 13:00 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


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Foundation Award in International Trade - Understanding Exporting

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


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Great Customer Service

09:30 AM - 16:30 PMThe King's Church

By adopting a professional customer service manner, companies can not only increase customer’s confidence, but more importantly – increase business. This course will benefit any sales or office personnel who deal with customers on the telephone, by email or face to face and are in a position to influence the relationship between you and your customers.

Confidence and first impressions are certainly vital when customers call you. Recording relevant data when speaking with customers shows you’re attentive and customer centred. Additionally, encouraging regular communication with customers can help maintain customer loyalty.

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

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Foundation Award in International Trade - Methods of Payment

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


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Unshakeable Confidence - Virtual Training

09:30 AM - 11:30 AM

Programme Aims – What more would you achieve if you did not feel constrained by your own lack of self-belief in dealing with all kinds of situations inside and outside of work?

Objectives

This programme helps us understand the fundamental elements of what stops us and what helps us our confidence grow by showing us how we can replace self-limiting beliefs with beliefs that empower, grow, and strengthen our self-confidence.

Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


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Foundation Award in International Trade - Import Procedures

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


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Foundation Award in International Trade - Documentary Letters of Credit

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


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Time Management & Personal Effectiveness

09:30 AM - 16:30 PMThe King's Church

Time Management is an oxymoron, in that it is a contradiction in terms. It is impossible to manage time as it is constantly ticking away and cannot be changed or altered.  When we use this phrase, we are really referring to self- management, or the act of deciding how best to spend our finite resource of time.

Many of us feel there are not enough hours in the day to accomplish what we want to do. Yet, we all have the same amount of time available. How is it that some people are able to achieve much more than others? 

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

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Foundation Award in International Trade - Agents & Distributors

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


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Introduction to Supervision

09:30 AM - 16:30 PMThe King's Church

Transitioning from an operational role to a supervisory or Team leader role can be one of the most difficult things you can do. You are no longer responsible for just your own performance but also now of others. How do you lead those who were yesterday your ‘mates’ and today now work with you; or people who are older and more experienced than you.

This course will support supervisors, both new and experienced who have made that first step into management, to focus on how to successfully lead their teams (rather than just keeping their heads down and trying to do most of the work themselves).



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

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Foundation Award in International Trade - Preference Rules of Origin

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Foundation Award in International Trade - Inward & Outward Processing

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE

Foundation Award in International Trade - Incoterms

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


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Introduction to Emotional Intelligence - Virtual training

09:30 AM - 12:30 PM

As we know, it’s not the smartest people who are the most successful or the most fulfilled in life. You probably know people who are academically brilliant and yet are socially inept and unsuccessful at work or in their personal relationships.

High emotional intelligence can help you navigate the social complexities of the workplace, lead and motivate others, and excel in your career.

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Selling Skills for Results

09:30 AM - 16:30 PMThe King's Church

This programme is designed to remove the fear that many people feel when making pro-active telephone calls. The course will benefit anyone who has to pro-actively sell or those who need to make effective follow up calls.

It is also an excellent introduction for companies moving from the traditional order taking, towards the more dynamic order telephone sales skills making.

The course is applicable to people who are either new to a position, or for existing people wishing to refresh and update their telephone and face to face skills and techniques. 

This course will teach you how to plan, research and undertake proactive sales and prospecting without falling into the negative sales stereotypes which haunt so many of us. 

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

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Essentials of Supervision & Team Leadership – 2 Days

09:30 AM - 16:30 PMThe King's Church

This programme is aimed at managers and supervisors who may have had introductory training to Supervision and Team Leading and want further management development through the application of robust management skills.

This 2-day practical workshop will give you a solid grounding in people management, best practise and continue your development towards being an empowering leader of individuals and teams.

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.

Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

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Presenting & Speaking to Engage - Virtual Training

09:30 AM - 11:30 AM

Our introductory course gives delegates the confidence to present information with clarity, authority, and enthusiasm to gain commitment to their ideas and proposals.  You will learn how to structure your material in a clear and memorable way and deliver your ideas creatively so they are persuasive and credible.  You will also develop your ability to handle those tricky and unexpected questions that can sometimes throw you off course.

Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

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Foundation Award in International Trade - Customs Procedures & Documentation

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


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Confident & Effective Communication - Virtual Training

09:30 AM - 11:30 AM

Programme Aims – This bite size online training is not just about a series of tricks and techniques but a fundamental ethos about how you respect both yourself and others, and work to achieve solutions that are long lasting and mutually beneficial to everyone.



Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

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Foundation Award in International Trade - Export Documentation

09:30 AM - 12:30 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


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Train the Trainer - Virtual Training

09:30 AM - 11:30 AM

Our introductory online course Train the Trainer is a practical, interactive session designed for new and existing trainers who need to deliver Training sessions to small groups.  The programme covers the techniques and methods that enable people to become confident and actually enjoy imparting skills and information to people.  Design brain friendly learning that boosts retention, makes learning easier, more enjoyable and produces better and faster results than more conventional training.

Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

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Foundation Award in International Trade – Understanding Commodity Codes

09:30 AM - 13:00 PM

Foundation Award in International Trade – Awarded by British Chambers of Commerce



The courses described below are delivered online and are structured to match the ten British Chambers of Commerce (BCC) courses. Each course offers one credit towards the BCC Foundation Award in International Trade and candidates attending six or more courses and obtaining six or more credits received the Award.



Please Note: You will need to attend and obtain the credit of at least six of the ten courses in order to achieve the Foundation award.

A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.


READ MORE