01444 259259
01444 259259
Sussex Chamber of Commerce provides a wide range of high quality training courses across the Sussex region. Training courses are ways of improving the effectiveness of your current workforce, but they are also attractive benefits for ambitious people.”Training isn't just important to a company, it is vital. Training benefits your company and your employees who will have an increased ability to respond effectively to change and develop their skill set which in turn will allow them to undertake a greater variety of work.”
We are currently experiencing technical issues with discounts being applied to training courses. If any Member would like to book on to a course(s) please call the office on 01444 259 259. We are sorry for any inconvenience this may cause.
This practical one day course is designed to give middle mangers an insight into the challenges of the senior management role, the opportunity to begin developing a different mind-set from more operational to strategic and an understanding of how to become more transformational in your leadership role. You will also develop some practical tools and techniques that you can rely on to tackle the most common challenges.
Read More
This seminar will offer practical guidance on the latest procedures, terminology and documentation required for successful importing. It will highlight some of the pitfalls that often cause importers to incur unnecessary costs and delays in arrival of goods and suggest some ways of avoiding these. It will examine Customs rules and compliance procedures and look briefly at some of the duty reliefs available. A summary of The New Incoterms® Rules 2010 will be included.
Read More
This course will teach you how to structure and deliver your presentations confidently and effectively so that you create impact and provide real value. The course is suited for anyone who wants to make their voice heard, and wants to improve their presence, gravitas and authority, whether they are new to presenting or simply want to hone specific skills. Delegates should come with a 3 minute presentation on a subject of their choice, and be prepared to present in front of the other delega
Read More
Transitioning from an operational role to a supervisory or Team leader role can be one of the most difficult things you can do. You are no longer responsible for just your own performance but also now of others. This course will support supervisors, both new and experienced who have made that first step into management, to focus on how to successfully lead their teams (rather than just keeping their heads down and trying to do most of the work themselves).
Read More
A practical course for Directors and team leaders involved in marketing, sales, HR, and customer support. The course includes a self-assessment and confidential review of your written communications with a practical improvement plan at the end. The course is split into two 3 hour sessions to enable delegates to create new standards, identify key areas to improve and return to work with specific improvement plans. Session Two will be held on the afternoon of Thursday 31st May 2018
Read More
This is a practical course for Directors and Operational Managers involved in marketing, sales, HR, IT, finance or commercial management. No prior legal knowledge is needed. The course is split into two 3 hour sessions to enable a busy manager time to attend. All delegates are given an IP Audit as part of the course. Session Two will be held on the afternoon of Wednesday 9th May 2018
Read More
The course gives delegates clear methodologies for conducting successful interviews from start to finish, including preparation, structure, questioning, informing, listening, spotting fabrication and closing. The course is ideal for all those who conduct interviews at all levels, whether experienced or inexperienced, who are looking to improve their interviewing skills.
Read More
The correct classification of goods using commodity and tariff codes is fundamental for customs compliance, establishing correct duty rates, origin of goods, intrastat, export control and many other customs procedures. Increasingly security procedures at ports of exit/entry are being linked to commodity and tariff codings. The course will have live access to The Tariff, enabling the trainer to demonstrate the methodology.
Read More
THIS COURSE IS NOW FULLY BOOKED - THE NEXT COURSE TAKES PLACE IN OCTOBER This course is suitable for those new to the problems of exporting and for experienced exporters who need to update their knowledge. No prior knowledge of exporting is assumed. The content will be relevant to field and office based sales staff, purchasing staff, shipping and dispatch personnel, accounts and finance staff, customer services, freight forwarders.
Read More
Many business people contend business networking is a more cost effective way of generating new business than advertising or public relations efforts – that is because business networking is a low cost activity that involves more personal commitment than company money. This course will boost your self-confidence and belief in your networking abilities as well as giving you an insight into why people will find it useful to have you as a contact.
Read More
Running a business is never easy. Markets develop, clients are ever more demanding, products and services become outdated, new competitors enter the market and sometimes our personal aspirations change. So how do we anticipate what impact change might bring, will it signal the decline of our business or open up new opportunities us? How do we adapt our existing business model and why should we?
Read More
Getting the right person for the job is one of the most challenging aspects of running a business. From recruitment to early exit, a recently published report estimates it costs between £20,000 and £40,000 to part company with an employee within six months of them joining your business. Then there’s the cost of poor staff morale and potential for lost business if a mismatch continues even longer.
Read More
This half day course will examine the principles and terminology of IPR and some of the options available within IPR. It will consider the methods of operation and compliance with Customs requirements. IPR is used to obtain relief from customs duties and import VAT on goods that are imported from outside the EU for processing. The basic principle is to allow UK exporters to be more competitive by reducing their processing costs.
Read More
The Incoterms® Rules are an essential business tool for export import because they define the responsibilities of each party to arrange loading unloading of the goods, delivery, import export clearance and freight contracts. This half day course will consider the general features of the rules and will examine each of them in detail. Principal differences between old and new rules and changing obligations of the parties will be highlighted.
Read More
One in four people are likely to be suffering from mental health problems at any one time. According to the Health and Safety Executive, mental health is one of the most common problems which impacts the workplace. Indeed over 10.4 million working days have been lost in the past decade due to mental health related problems. This course is designed to enable delegates to recognise the symptoms of mental health problems.
Read More
Employees that are engaged perform better and your business grows. When people are engaged with their work they are more likely to work harder, get better at what they are doing and stay with you longer. Engaged people help your business grow and grow. This course helps you as a leader to get the balance right between care for the numbers and care for the people by developing fundamental strategies and techniques that help you tap in to people’s discretionary effort.
Read More
A practical course for Directors and team leaders involved in marketing, sales, HR, and customer support. The course includes a self-assessment and confidential review of your written communications with a practical improvement plan at the end. The course is split into two 3 hour sessions to enable delegates to create new standards, identify key areas to improve and return to work with specific improvement plans. This is Session Two of Two
Read More
This course is aimed at managers and supervisors who may have had introductory training to Supervision and Team Leading and want further management development through the application of robust management skills. This 2 day practical workshop will give you a solid grounding in people management, best practise and continue your development towards being an empowering leader of individuals and teams.
Read More
This course is designed to remove the fear that many people feel when making pro-active telephone calls. The course will benefit anyone who has to pro-actively sell or those who need to make effective follow up calls. It is also an excellent introduction for companies moving from the traditional order taking, towards the more dynamic order telephone sales skills making.
Read More
PR training isn’t just about writing a press release, it helps organisations of any size know the secrets behind raising awareness of your brand, building your reputation, and getting your voice heard which in turn enhances and builds your reputation, creating more business opportunities.
Read More
What is the gig economy? What’s the difference between being self-employed, a part time employee or a dependent contractor? How do their rights differ? How might this impact your business? And will HMRC agree with you?
Read More
The use of Letters of Credit has increased significantly by UK exporters and importers because of the global economic situation, political insecurity in some markets and the withdrawal of credit insurance cover. The course will examine LC process in detail and offer guidance on how to create a workable credit. No previous knowledge or experience is necessary and it will be suitable for experienced personnel who require an update on the latest rules.
Read More
This is a practical course for Directors and Operational Managers involved in marketing, sales, HR, IT, finance or commercial management. No prior legal knowledge is needed. The course is split into two 3 hour sessions to enable a busy manager time to attend. All delegates are given an IP Audit as part of the course. This is Session Two of Two
Read More
With the increasing challenges placed upon us, individuals who practise Mindfulness are proving that they are not only surviving, but they are thriving on the benefits this skill provides.
Read More
You’re not yet ready to sell your business but may be in the Owner’s Trap. Do you recognise the signs and do you understand the possible impact? A business that can run without it’s owner is a saleable asset. It’s your safety net against the unexpected, an asset to support you in good times and bad, rather than a weight around your neck.
Read More
This course will teach you how to structure and deliver your presentations confidently and effectively so that you create impact and provide real value. The course is suited for anyone who wants to make their voice heard, and wants to improve their presence, gravitas and authority, whether they are new to presenting or simply want to hone specific skills. Delegates should come with a 3 minute presentation on a subject of their choice, and be prepared to present in front of the other delega
Read More
The course is ideal for people of all levels who are in a position where they need to interact regularly with their clients, whether that is in sales, customer service or at a senior management level where client relationships are often made or lost. It looks at the key communication skills required, why trust is such an important component and how to create it, and examines a structured framework that will allow you to move from a purely transactional relationship to one of a trusted advisor
Read More
Whether you have to negotiate with clients, customers, suppliers or colleagues, this course will help you to refine your communication skills and define negotiating strategies that will make you more effective. It provides a framework for negotiation and examines specific techniques that will help lead to win-win agreements, as well as looking at how to deal with negotiating gambits that might be used on you. This course is ideal for anyone whose role requires a degree of negotiation,.
Read More
This practical one day course is designed to give middle mangers an insight into the challenges of the senior management role, the opportunity to begin developing a different mind-set from more operational to strategic and an understanding of how to become more transformational in your leadership role. You will also develop some practical tools and techniques that you can rely on to tackle the most common challenges.
Read More
We are aware that many organisations are often asked to speak to the media and the frequency of requests can vary at different times of the year depending on your work load. Join this half-day training session and learn how to deliver your key messages to stakeholders clearly across print and broadcast media.
Read More
By adopting a professional customer service manner, companies can not only increase customer’s confidence, but more importantly – increase business. This course will benefit any sales or office personnel who deal with customers on the telephone or face to face and are able to influence the relationship between you and your customers.
Read More
Designed for more experienced exporters, those who require a refresher course or updating in the latest procedures or those who have attended the Introduction to Export Procedures course. It will be assumed delegates have a basic knowledge of exporting procedures. The content will be relevant to field and office based sales staff, purchasing staff, shipping and despatch personnel, accounts and finance staff, customer services, freight forwarders.
Read More
This course will help you look at ways to improve your professional and personal potential by making positive changes and managing yourself better. You will learn how to take more control of things that matter and to let go of those that don’t, and how to manage interruptions that prevent you being as effective as you could be. Whether a manager or operational staff, this course is ideal for all those who what to harness their personal resources and to better achieve both work and life goa
Read More
Running a business is never easy. Markets develop, clients are ever more demanding, products and services become outdated, new competitors enter the market and sometimes our personal aspirations change. So how do we anticipate what impact change might bring, will it signal the decline of our business or open up new opportunities us? How do we adapt our existing business model and why should we?
Read More
Running your own business is the ambition of many but according to the Small Business Association 30% of new businesses fail within two years of start-up and only 50% are still trading five years later. So what can you do to ensure you are among the 50% who succeed? And is it enough to have a good idea or concept for a business? What else does it take to be successful?
Read More
Getting the right person for the job is one of the most challenging aspects of running a business. From recruitment to early exit, a recently published report estimates it costs between £20,000 and £40,000 to part company with an employee within six months of them joining your business. Then there’s the cost of poor staff morale and potential for lost business if a mismatch continues even longer
Read More
With an ageing population and growing demand for higher standards of care in society, this course is designed to help delegates gain awareness and recognise the different forms and stages of dementia, as well as potential treatment options.
Read More
The course gives delegates clear methodologies for conducting successful interviews from start to finish, including preparation, structure, questioning, informing, listening, spotting fabrication and closing. The course is ideal for all those who conduct interviews at all levels, whether experienced or inexperienced, who are looking to improve their interviewing skills.
Read More
On this one day course you will develop a number of techniques to foster your own emotional resilience. Resilience can often mean the difference between handling pressure and losing your cool. When we are resilient we tend to maintain a more positive outlook and cope with stress more effectively. It all comes down to emotional resilience - how well we adapt and bounce back from adversity, let downs ,failed attempts or significant sources of stress.
Read More
This course is designed to enable delegates to recognise the symptoms of stress and empower themselves to deal with it in a positive manner. Delegates will learn how to apply appropriate actions to reduce the risk of stress on general health and wellbeing.
Read More
Transitioning from an operational role to a supervisory or Team leader role can be one of the most difficult things you can do. You are no longer responsible for just your own performance but also now of others. This course will support supervisors, both new and experienced who have made that first step into management, to focus on how to successfully lead their teams (rather than just keeping their heads down and trying to do most of the work themselves).
Read More
Every organisation needs to change at some point. Change can be provoked by external factors - a change in legislation, an economic downturn, or an internal desire for change. Whatever the driver, any change initiative must be well managed to be successful. This course will provide an overview of the key factors to be considered when embarking on any change; common problems and possible solutions; techniques and models that can be used to plan and manage change confidently and competently.
Read More
Employees that are engaged perform better and your business grows. When people are engaged with their work they are more likely to work harder, get better at what they are doing and stay with you longer. Engaged people help your business grow and grow. This course helps you as a leader to get the balance right between care for the numbers and care for the people by developing fundamental strategies and techniques that help you tap in to people’s discretionary effort.
Read More
What is the gig economy? What’s the difference between being self-employed, a part time employee or a dependent contractor? How do their rights differ? How might this impact your business? And will HMRC agree with you?
Read More
This course is designed to remove the fear that many people feel when making pro-active telephone calls. The course will benefit anyone who has to pro-actively sell or those who need to make effective follow up calls. It is also an excellent introduction for companies moving from the traditional order taking, towards the more dynamic order telephone sales skills making.
Read More
The object of AEO status is to encourage all parties that impact on the international supply chain to achieve a certificated standard that will become an internationally recognised quality mark. This will include importers and exporters, warehouse operators, agents, freight forwarders and carriers. Since the introduction of the Union Customs Code (UCC) in May 2016 the benefits of AEO status have come into sharper focus.
Read More
It’s great when our work lives are not disrupted by difficult colleagues but the reality is that most of us have had to work with people who cause problems, whether customers or staff. As managers we can’t walk away and hope everything works out. What do we do? What should we do? This one-day course will look at the problems that can occur, drawing on participants’ experience, and consider ways of managing the situation and the person effectively.
Read More
One in four people are likely to be suffering from mental health problems at any one time. According to the Health and Safety Executive, mental health is one of the most common problems which impacts the workplace. Indeed over 10.4 million working days have been lost in the past decade due to mental health related problems. This course is designed to enable delegates to recognise the symptoms of mental health problems.
Read More
This course is aimed at managers and supervisors who may have had introductory training to Supervision and Team Leading and want further management development through the application of robust management skills. This 2 day practical workshop will give you a solid grounding in people management, best practise and continue your development towards being an empowering leader of individuals and teams.
Read More
This course is suitable for those new to the problems of exporting and for experienced exporters who need to update their knowledge. No prior knowledge of exporting is assumed. The content will be relevant to field and office based sales staff, purchasing staff, shipping and dispatch personnel, accounts and finance staff, customer services, freight forwarders.
Read More
By adopting a professional customer service manner, companies can not only increase customer’s confidence, but more importantly – increase business. This course will benefit any sales or office personnel who deal with customers on the telephone or face to face and are able to influence the relationship between you and your customers.
Read More
This seminar will offer practical guidance on the latest procedures, terminology and documentation required for successful importing. It will highlight some of the pitfalls that often cause importers to incur unnecessary costs and delays in arrival of goods and suggest some ways of avoiding these. It will examine Customs rules and compliance procedures and look briefly at some of the duty reliefs available. A summary of The New Incoterms® Rules 2010 will be included.
Read More
Running your own business is the ambition of many but according to the Small Business Association 30% of new businesses fail within two years of start-up and only 50% are still trading five years later. So what can you do to ensure you are among the 50% who succeed? And is it enough to have a good idea or concept for a business? What else does it take to be successful?
Read More
Running a business is never easy. Markets develop, clients are ever more demanding, products and services become outdated, new competitors enter the market and sometimes our personal aspirations change. So how do we anticipate what impact change might bring, will it signal the decline of our business or open up new opportunities us? How do we adapt our existing business model and why should we?
Read More
You’re not yet ready to sell your business but may be in the Owner’s Trap. Do you recognise the signs and do you understand the possible impact? A business that can run without it’s owner is a saleable asset. It’s your safety net against the unexpected, an asset to support you in good times and bad, rather than a weight around your neck.
Read More
This practical one day course is designed to give middle mangers an insight into the challenges of the senior management role, the opportunity to begin developing a different mind-set from more operational to strategic and an understanding of how to become more transformational in your leadership role. You will also develop some practical tools and techniques that you can rely on to tackle the most common challenges.
Read More
The use of Letters of Credit has increased significantly by UK exporters and importers because of the global economic situation, political insecurity in some markets and the withdrawal of credit insurance cover. The course will examine LC process in detail and offer guidance on how to create a workable credit. No previous knowledge or experience is necessary and it will be suitable for experienced personnel who require an update on the latest rules.
Read More
The correct classification of goods using commodity and tariff codes is fundamental for customs compliance, establishing correct duty rates, origin of goods, intrastat, export control and many other customs procedures. Increasingly security procedures at ports of exit/entry are being linked to commodity and tariff codings. The course will have live access to The Tariff, enabling the trainer to demonstrate the methodology.
Read More
Designed for more experienced exporters, those who require a refresher course or updating in the latest procedures or those who have attended the Introduction to Export Procedures course. It will be assumed delegates have a basic knowledge of exporting procedures. The content will be relevant to field and office based sales staff, purchasing staff, shipping and despatch personnel, accounts and finance staff, customer services, freight forwarders.
Read More
The Incoterms® Rules are an essential business tool for export import because they define the responsibilities of each party to arrange loading unloading of the goods, delivery, import export clearance and freight contracts. This half day course will consider the general features of the rules and will examine each of them in detail. Principal differences between old and new rules and changing obligations of the parties will be highlighted.
Read More
This course is designed to remove the fear that many people feel when making pro-active telephone calls. The course will benefit anyone who has to pro-actively sell or those who need to make effective follow up calls. It is also an excellent introduction for companies moving from the traditional order taking, towards the more dynamic order telephone sales skills making.
Read More