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Training Courses in Sussex

Sussex Chamber of Commerce provides a wide range of high quality training courses across the Sussex region. Training courses are ways of improving the effectiveness of your current workforce, but they are also attractive benefits for ambitious people.

 

Training isn't just important to a company, it is vital. Training benefits your company and your employees who will have an increased ability to respond effectively to change and develop their skill set which in turn will allow them to undertake a greater variety of work.

 

All scheduled courses are held at The King's Church Mid-Sussex, 33 - 35 Victoria Rd, Burgess Hill, RH15 9LR

 

Upcoming Training Courses

Categories

Introduction to Supervision and Team Leadership - January

09:30 AM - 16:30 PMThe King's Church

Transitioning from an Operational role to a Supervisory or Team Leader role can be one of the most difficult things you can do. You are no longer responsible for just your own performance but also now of others. How do you lead those who were yesterday your ‘mates’ and today now work with you; or people who are older and more experienced than you?

READ MORE

Becoming an Authorised Economic Operator (AEO) - January

09:30 AM - 12:30 PMThe King's Church

The object of AEO status is to encourage all parties that impact on the international supply chain to achieve a certificated standard that will become an internationally recognised quality mark. This will include importers and exporters, warehouse operators, agents, freight forwarders and carriers.   

READ MORE

Great Customer Service - January

09:30 AM - 16:30 PMThe King's Church

Confidence and first impressions are certainly vital when customers call you. Recording relevant data when speaking with customers shows you’re attentive and customer centred. Additionally, encouraging regular communication with customers can help maintain customer loyalty. By adopting a professional customer service manner, companies can not only increase customer’s confidence, but more importantly – increase business.

READ MORE

Confident & Effective Communication Skills - January

09:30 AM - 16:30 PMThe King's Church

Almost everyone in business needs to be able to communicate effectively to get things done. Technology often makes us more distant rather than helping us build rapport and be fully understood. All in all, it's a course few can afford to miss if they value building better, more productive relationships in work and life.

READ MORE

An Introduction to Export Operations

09:30 AM - 16:30 PMThe King's Church

This export training course is designed to provide an overview of the terminology, procedures and documentation used in the export process and to promote awareness of the responsibilities and obligations of all parties. Attendees should should gain an overview of the export process from first enquiry to arrival of the goods at destination and the course will highlight the possible pitfalls that can await the unwary. It will include a summary of The New Incoterms®2010 Rules.

READ MORE

Selling Skills for Results - January

09:30 AM - 16:30 PMThe King's Church

This course is designed to remove the fear that many people feel when making pro-active telephone calls. The course will benefit anyone who has to pro-actively sell or those who need to make effective follow up calls. It is also an excellent introduction for companies moving from the traditional order taking, towards the more dynamic order telephone sales skills making.

READ MORE

Essentials of Supervision & Team Leadership - 2 Day Course - January

09:30 AM - 16:30 PMThe King's Church

This course is aimed at managers and supervisors who may have had introductory training to Supervision and Team Leading and want further management development through the application of robust management skills. This 2 day practical workshop (31st January & 1st February 2019) will give you a solid grounding in people management, best practise and continue your development towards being an empowering leader of individuals and teams.

READ MORE

Time Management and Personal Effectiveness – February

09:30 AM - 16:30 PMThe King's Church

This course will help you look at ways to improve your professional and personal potential by making positive changes and managing yourself better. You will learn how to take more control of things that matter and to let go of those that don’t, and how to manage interruptions that prevent you being as effective as you could be. Whether a manager or operational staff, this course is ideal for all those who what to harness their personal resources and to better achieve both work and life goals.

READ MORE

Mental Toughness & Wellbeing in the Workplace

09:30 AM - 16:30 PMThe King's Church

One in Four People are likely to be suffering from Mental Health problems at any one time. According to the Health and Safety Executive, Metal Health is one of the most common problems which impacts the workplace. This Course is designed to enable delegates to explore what is means to mindfully manage Mental Wellbeing.

READ MORE

Presentation Skills – February

09:30 AM - 16:30 PMThe King's Church

Whether you make formal presentations or have to speak in front of groups in informal settings, public speaking is an important business skill, and is one that can be learnt.

This course will teach you how to structure and deliver your presentations confidently and effectively so that you create impact and provide real value.

READ MORE

A Foundation Course in Importing

09:30 AM - 16:30 PMThe King's Church

This import training course will offer practical guidance on the latest procedures, terminology and documentation required for successful importing. It will highlight some of the pitfalls that often cause importers to incur unnecessary costs and delays in arrival of goods and suggest some ways of avoiding these. It will increase understanding of Customs rules and compliance procedures and look briefly at some of the duty reliefs available. The import training course will include a summary of The New Incoterms® 2010 Rules.

READ MORE

Classification of Goods Using Commodity & Tariff Codes

09:30 AM - 12:30 PMThe King's Church

The correct classification of goods using commodity and tariff codes is fundamental for customs compliance, establishing correct duty rates, origin of goods, intrastat, export control, security and many other customs procedures. Using the most appropriate code is the legal obligation of the trader, and should not be delegated to other parties or agents.

READ MORE

Managing People for Business Success - February

09:30 AM - 16:30 PMThe King's Church

This course is aimed at middle managers and those with some experience of managing people. It can follow on from The Essentials of Supervision and Team Leadership (after several months) or stands alone as a useful overview to ensure managers are equipped with the tools they need to handle interpersonal challenges. Managers will leave with a clear and confident plan enabling them to get the best results from their employees.

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Introduction to Emotional Intelligence - February

09:30 AM - 16:30 PMThe King's Church

Emotional Intelligence or EI is the ability to understand and manage your own emotions, and those of the people around you. Your Emotional Intelligence greatly impacts your work life and career, so it's important to understand exactly what it is and why it is so important. Every workplace is comprised of people with different strengths, personalities and emotions, which can greatly affect performance at work.

READ MORE

Stepping Up To Senior Management - February

09:30 AM - 16:30 PMThe King's Church

This practical one-day course is designed to give you an insight into the challenges of the senior management role, the change in focus from being operational to being strategic and developing a more strategic skill set. 

READ MORE

Using Documentary Letters of Credit, Drafts & Bills - February

09:30 AM - 16:30 PMThe King's Church

This seminar will examine the Letter of Credit process in detail and offer guidance on how to create a workable credit. It will consider the different interests of the exporter, importer and the banks and methods of reducing the risks for all parties.It will also suggest methods of creating and collating accurate documents; explain the role of the draft (Bill of Exchange); consider the options for negotiation of the credit and the current version of the rules that govern letters of credit (UCP600).

READ MORE

Networking For Business Growth - March

09:30 AM - 16:30 PMThe King's Church

Many business people contend business networking is a more cost effective way of generating new business than advertising or public relations efforts – that is because business networking is a low cost activity that involves more personal commitment than company money. This course will boost your self-confidence and belief in your networking abilities as well as giving you insight into why people will find it useful to have you as a contact.

READ MORE

Coaching For Performance - March

09:30 AM - 16:30 PMThe King's Church

This course will give you an intensive overview and some practise in coaching so you can use it as an effective management/ leadership approach formally and informally. If you have HR or Development responsibility it will be invaluable to your success also.

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Building Client Relationships – March

09:30 AM - 16:30 PMThe King's Church

The course is ideal for people of all levels who are in a position where they need to interact regularly with their clients, whether that is in sales, customer service or at a senior management level where client relationships are often made or lost.

It looks at the key communication skills required, why trust is such an important component and how to create it, and examines a structured framework that will allow you to move from a purely transactional relationship to one of a trusted advisor.

READ MORE

Introduction to Supervision and Team Leadership - March

09:30 AM - 16:30 PMThe King's Church

Transitioning from an Operational role to a Supervisory or Team Leader role can be one of the most difficult things you can do. You are no longer responsible for just your own performance but also now of others. How do you lead those who were yesterday your ‘mates’ and today now work with you; or people who are older and more experienced than you?

READ MORE

Train the Trainer - March

09:30 AM - 16:30 PMThe King's Church

New and existing trainers who need to learn how to prepare their material thoroughly and to deliver training sessions effectively and professionally to small groups. The course covers the techniques and methods that enable people to become confident and actually enjoy imparting skills and information to people. Everything learned is practised thoroughly in at least two complete training sessions that are prepared and delivered by each delegate.

READ MORE

Effective Negotiation - March

09:30 AM - 16:30 PMThe King's Church

Whether you have to negotiate with clients, customers, suppliers or colleagues, this course will help you to refine your communication skills and define negotiating strategies that will make you more effective.

READ MORE

Introduction to Mindfulness

09:30 AM - 16:30 PMThe King's Church

Mindfulness in the Workplace – An Evidence-based approach and proven technique to maximise performance and encourage wellbeing throughout the whole team.

READ MORE

Exporting - Understanding the Paperwork - March

09:30 AM - 16:30 PMThe King's Church

Export Documentation problems will often lead to delays in getting goods to customers, increased costs and charges, and a breakdown of goodwill between seller and buyer. Changes to regulations and requirements often pass unnoticed or are misunderstood.This export training course will address all these issues and more. It will examine all aspects of export documentation from first enquiry to arrival of the goods at destination and will seek to establish best practice, emphasising the need for a clear and coherent audit trail for each shipment to ensure customs compliance.

READ MORE

Essentials of Supervision & Team Leadership - 2 Day Course - April

09:30 AM - 16:30 PMThe King's Church

This course is aimed at managers and supervisors who may have had introductory training to Supervision and Team Leading and want further management development through the application of robust management skills. This 2 day practical workshop (1st April & 2nd April 2019) will give you a solid grounding in people management, best practise and continue your development towards being an empowering leader of individuals and teams.

READ MORE

Great Customer Service - April

09:30 AM - 16:30 PMThe King's Church

Confidence and first impressions are certainly vital when customers call you. Recording relevant data when speaking with customers shows you’re attentive and customer centred. Additionally, encouraging regular communication with customers can help maintain customer loyalty. By adopting a professional customer service manner, companies can not only increase customer’s confidence, but more importantly – increase business.

READ MORE

Selling Skills for Results - April

09:30 AM - 16:30 PMThe King's Church

This course is designed to remove the fear that many people feel when making pro-active telephone calls. The course will benefit anyone who has to pro-actively sell or those who need to make effective follow up calls. It is also an excellent introduction for companies moving from the traditional order taking, towards the more dynamic order telephone sales skills making.

READ MORE

Understanding Mental Health in the Workplace

09:30 AM - 16:30 PMThe King's Church

One in Four People are likely to be suffering from Mental Health problems at any one time. According to the Health and Safety Executive, Mental Health is one of the most common problems which impacts the Workplace. Indeed, over 10.4 million working days have been lost in the past decade due to the Mental Health related problems. This Course is designed to enable delegates to recognise the symptoms of Mental Health problems.

READ MORE

A Foundation Course in Importing

09:30 AM - 16:30 PMThe King's Church

This import training course will offer practical guidance on the latest procedures, terminology and documentation required for successful importing. It will highlight some of the pitfalls that often cause importers to incur unnecessary costs and delays in arrival of goods and suggest some ways of avoiding these. It will increase understanding of Customs rules and compliance procedures and look briefly at some of the duty reliefs available. The import training course will include a summary of The New Incoterms® 2010 Rules.

READ MORE

Stepping Up To Senior Management - April

09:30 AM - 16:30 PMThe King's Church

This practical one-day course is designed to give you an insight into the challenges of the senior management role, the change in focus from being operational to being strategic and developing a more strategic skill set. 

READ MORE

Introduction to Supervision and Team Leadership - May

09:30 AM - 16:30 PMThe King's Church

Transitioning from an Operational role to a Supervisory or Team Leader role can be one of the most difficult things you can do. You are no longer responsible for just your own performance but also now of others. How do you lead those who were yesterday your ‘mates’ and today now work with you; or people who are older and more experienced than you?

READ MORE

Building Resilience for Wellbeing and Performance - May

09:30 AM - 16:30 PMThe King's Church

On this one day course you will develop a number of techniques to foster your own emotional resilience. Resilience can often mean the difference between handling pressure and losing your cool. When we are resilient we tend to maintain a more positive outlook and cope with stress more effectively. It all comes down to emotional resilience - how well we adapt and bounce back from adversity, let downs ,failed attempts or significant sources of stress.

READ MORE

Classification of Goods Using Commodity & Tariff Codes - May

09:30 AM - 12:30 PMThe King's Church

The correct classification of goods using commodity and tariff codes is fundamental for customs compliance, establishing correct duty rates, origin of goods, intrastat, export control, security and many other customs procedures. Using the most appropriate code is the legal obligation of the trader, and should not be delegated to other parties or agents.

READ MORE

Time Management and Personal Effectiveness – May

09:30 AM - 16:30 PMThe King's Church

This course will help you look at ways to improve your professional and personal potential by making positive changes and managing yourself better.

You will learn how to take more control of things that matter and to let go of those that don’t, and how to manage interruptions that prevent you being as effective as you could be.

Whether a manager or operational staff, this course is ideal for all those who what to harness their personal resources and to better achieve both work and life goals.

READ MORE

An Introduction to Export Operations

09:30 AM - 16:30 PMThe King's Church

This export training course is designed to provide an overview of the terminology, procedures and documentation used in the export process and to promote awareness of the responsibilities and obligations of all parties. Attendees should gain an overview of the export process from first enquiry to arrival of the goods at destination and the course will highlight the possible pitfalls that can await the unwary. It will include a summary of The New Incoterms®2010 Rules.

READ MORE

Train the Trainer - May

09:30 AM - 16:30 PMThe King's Church

New and existing trainers who need to learn how to prepare their material thoroughly and to deliver training sessions effectively and professionally to small groups. The course covers the techniques and methods that enable people to become confident and actually enjoy imparting skills and information to people. Everything learned is practised thoroughly in at least two complete training sessions that are prepared and delivered by each delegate.

READ MORE

Mental Toughness & Wellbeing in the Workplace

09:30 AM - 16:30 PMThe King's Church

One in Four People are likely to be suffering from Mental Health problems at any one time. According to the Health and Safety Executive, Metal Health is one of the most common problems which impacts the workplace. This Course is designed to enable delegates to explore what is means to mindfully manage Mental Wellbeing.

READ MORE

Presentation Skills – May

09:30 AM - 16:30 PMThe King's Church

Whether you make formal presentations or have to speak in front of groups in informal settings, public speaking is an important business skill, and is one that can be learnt.

This course will teach you how to structure and deliver your presentations confidently and effectively so that you create impact and provide real value.

READ MORE

Confident & Effective Communication Skills - May

09:30 AM - 16:30 PMThe King's Church

Almost everyone in business needs to be able to communicate effectively to get things done. Technology often makes us more distant rather than helping us build rapport and be fully understood. All in all, it's a course few can afford to miss if they value building better, more productive relationships in work and life.

READ MORE

Using Documentary Letters of Credit, Drafts & Bills - June

09:30 AM - 16:30 PMThe King's Church

This seminar will examine the Letter of Credit process in detail and offer guidance on how to create a workable credit. It will consider the different interests of the exporter, importer and the banks and methods of reducing the risks for all parties.It will also suggest methods of creating and collating accurate documents; explain the role of the draft (Bill of Exchange); consider the options for negotiation of the credit and the current version of the rules that govern letters of credit (UCP600).

READ MORE

Great Customer Service - June

09:30 AM - 16:30 PMThe King's Church

Confidence and first impressions are certainly vital when customers call you. Recording relevant data when speaking with customers shows you’re attentive and customer centred. Additionally, encouraging regular communication with customers can help maintain customer loyalty. By adopting a professional customer service manner, companies can not only increase customer’s confidence, but more importantly – increase business.

READ MORE

Inward Processing Relief (IPR)

09:30 AM - 12:30 PMThe King's Church

This half day training course will examine the principles and terminology of IPR and some of the options available within IPR. It will consider the methods of operation and compliance with Customs requirements.

READ MORE

Incoterms® Rules 2010

14:00 PM - 17:00 PMThe King's Church

The Incoterms® Rules are an essential business tool for export import because they define the  risk and cost responsibilities of each party when arranging loading/unloading of the goods, delivery, import export clearance and freight contracts. They may be used in contract negotiations, as a checklist for buyers and sellers and as a framework for international and domestic sales contracts.

READ MORE

Building Client Relationships – June

09:30 AM - 16:30 PM

This programme unpicks the complicated process of building and developing profitable and professional relationships with clients and customers.

It looks at the key communication skills required, why trust is such an important component and how to create it, and examines a structured framework that will allow you to move from a purely transactional relationship to one of a trusted advisor.

READ MORE

Selling Skills for Results - June

09:30 AM - 16:30 PMThe King's Church

This course is designed to remove the fear that many people feel when making pro-active telephone calls. The course will benefit anyone who has to pro-actively sell or those who need to make effective follow up calls. It is also an excellent introduction for companies moving from the traditional order taking, towards the more dynamic order telephone sales skills making.

READ MORE

Stepping Up To Senior Management - June

09:30 AM - 16:30 PMThe King's Church

This practical one-day course is designed to give you an insight into the challenges of the senior management role, the change in focus from being operational to being strategic and developing a more strategic skill set.

READ MORE

Effective Negotiation - June

09:30 AM - 16:30 PMThe King's Church

Whether you have to negotiate with clients, customers, suppliers or colleagues, this programme will help you to refine your communication skills and define negotiating strategies that will make you more effective.

READ MORE

Essentials of Supervision & Team Leadership - 2 Day Course - June

09:30 AM - 16:30 PMThe King's Church

This course is aimed at managers and supervisors who may have had introductory training to Supervision and Team Leading and want further management development through the application of robust management skills. This 2 day practical workshop (27th June & 28th June 2019) will give you a solid grounding in people management, best practise and continue your development towards being an empowering leader of individuals and teams.

READ MORE

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