Meet the Trainers
Suzanne Potts
I'm an Author and Management Development Trainer with thirty years experience of training design and delivery.
My passion for delivering Management Development skills into a diverse range of cultures, industries and countries has taken me across Europe, Middle East, Asia, Russia and South Pacific.
I began my career in sales and distribution, managing sales teams across many continents and cultures. Whilst working for Xerox I achieved the most senior operational post for a woman in Europe. Working through interpreters I've run training programmes in war-torn territories, military cultures and communist republics.
I'm a Master Practitioner of NLP, an NLP Coach and TEFL qualified.
Courses include:
- Introduction to Supervision
- Essentials of Supervision & Team Leadership
- Women in Leadership
- Great Customer Service
- Website:
- teamskills.co.uk/
Conrad Potts
Conrad is an author, facilitator and inspirational speaker and an expert in Leadership & Management, Coaching & Team building. He has 35 years’ experience in training and development across many cultures and industries.
Trained as an industrial psychologist Conrad has managed long term projects for the United Nations and is a qualified psychometrics Test Designer. He has managed consultants and managers at all levels of organisations both in the UK, Europe, Asia and South Pacific, in both Private & Public sectors.
Conrad has been a resident counsellor on numerous T.V programmes and has appeared in a number of training videos.
Courses include:
- Introduction to Supervision
- Essentials of Supervision & Team Leadership
- Great Customer Service
- Website:
- teamskills.co.uk/
David Mason
David has over 30 years’ experience of developing and leading learning & projects to ensure effective business strategy implementation through people.
This practice has been developed with daily experience working both as a salesperson and a sales leader.
He offers high levels of commercial acumen gained through practical experience, especially in Sales & Business development and team leadership. This means that he can link learning to everyday business reality and ensure that learning delivers results both for individual learners and their businesses.
Courses include:
- Make Every Sales Meeting Count
- Advanced Account Management & Business Development Skills
- Website:
- tsma.team/
Melanie Johnson
Melanie Johnson is the founder of Sussex Social Ltd. She specialises in helping businesses develop and implement practical marketing strategies that will help your business stand out
and drive real-life conversations that can be taken offline.
She has more than 18 years of experience in marketing and business development and also understands the pressure of being a business owner. This makes her uniquely placed to ensure you can connect the dots between your marketing and sales efforts and encourage both teams to work better together.
Melanie has trained more than 100 Sussex-based business owners, 92% of whom said they would rebook. She is passionate about delivering training that is a mixture of practical information, discussion, and action-based training, ensuring you leave the sessions understanding the actions you needs to take.
Courses include:
- How to Build a Social Media Strategy
- Introduction to Email Marketing
- Using LinkedIn For Your Business
- Website:
- www.thesussexsocial.co.uk/
Harry Mansfield
I'm Harry, affectionately known as "The WindPower Champion" and my unique training is designed to develop, fortify and support confidence, selt-esteem, problem solving and stress management through learner-inspired, hands-on exeriences in a natural setting and ultimately save lives.
Following our step-by-step training model "The Transformation Triangle", we make sure that you learn how to ACT, become Aware of your mind, Challenge your mind and Transform your mind for both success and suicide prevention.
Courses include:
- Suicide Prevention
- Website:
- awarenesskey.co.uk/
Mike Court
Mike provides International Trade Compliance expertise, having worked for 20 years with two US based multinationals.
Mike offers extensive experience of designing successful procedures for daily operation of International trade staff, and implementation of International trade audit procedures for companies. He also provides face to face staff training on International Trade matters.
Mike believes that with some robust procedures in place covering both International Imports and Exports, companies will be able to demonstrate a vigorous yet flexible trade compliance program to withstand any outside agency audit of their records and procedures.
Frances Fawcett
Frances is now providing coaching, training and support services to owners and managers in her areas of expertise. These include general business management, exporting, importing, licensing, marketing, project and programme management.
Frances’ recent experience in helping businesses with international trade activities has included manufacturers, eCommerce sellers and importers from a variety of sectors ranging from micro businesses to departments in global organisations turning over billions per annum.
Michele Augousti
Michele Augousti is a seasoned business leader with over 25 years of executive experience spanning multiple sectors, including technology, manufacturing, engineering, construction, fast-moving consumer goods (FMCG), and financial services. She has held various leadership roles, such as CEO, Managing Director, and Non-Executive Director, in corporate, not for profit and owner-managed businesses. In addition to her executive roles, Michele is also active in the business community as a trainer and mentor.
Currently, Michele serves as the Chair of the Institute of Directors (IoD) Sussex branch, a position she has held since 2021. Her long-standing involvement with the IoD includes roles as Vice-Chair and Ambassador, reflecting her commitment to fostering strong leadership and governance.
Beyond her executive work Michele contributes to regional economic development through her roles in various business task and stakeholder groups. She is a charity Trustee of Building Heroes Education Foundation and a Public Governor of Queen Victoria Hospital, East Grinstead.
Michele's educational background includes an MSc from University College London. She is a Fellow of the Institute of Directors, a member of the Institute of Leadership & Management, and the Chairs Association, underscoring her dedication to professional development and excellence in leadership.
Courses include:
- Roles & Responsibilities of a Company Director
- Roles & Responsibilities of a Non-Executive Director
- Website:
- www.iod.com/
Clive Bonny
Since 1990 Clive has operated as a strategic management partner, management mentor and coach in association with professional bodies building capacity in private enterprises and public sector for growth and responsible business sustainability. His work focuses on capacity building, risk reduction and business continuity using national standards for environment conservation and social value. His scope of work includes designing and delivering programmes for fast growth development, widening supply chains, IP innovations, HR productivity, quality process improvement, merger and acquisition due diligence, and international business development. https://consult-smp.com/knowledgebase
Client projects have boosted growth through a wide portfolio of support activities. Clive’s assignments have improved strategy, corporate partnering, marketing, sales, IP protection and HR services. He has worked across EU, Africa, USA, Middle East and Asia. His sector experience includes professional services, finance, IT, health, manufacturing, engineering, retail, leisure, construction, transport, and new media https://consult-smp.com/clients Clive is an ESG advisor and assessor https://www.orbuk.org.uk/orb-advisory-board/
- Website:
- consult-smp.com/
Ian Mercer
I am a Sussex-based Executive Coach working with managers in SMEs, and I believe that Executive Coaching is a very powerful tool that should be available to anyone in an organisation.
I have held senior management roles in a wide range of industries which provides a solid foundation for my coaching of people in similar roles.
I have a Masters in organisational development, and a further qualification in executive coaching and leadership and have been coaching for over 10 years.
I have a wealth of knowledge in group dynamics and personal behaviours that helps me to understand and explore organisations, teams and individuals.
1-2-1 Rising Leaders Coaching available!
- Website:
- www.merceric.co.uk/