BESPOKE - Essentials of Supervision & Team Leadership (2 Days)

Overview

For those who have already undergone introductory training in supervision and team leading, this is the perfect program designed to enhance your management skills.

With a focus on people management and best practices, this 2-day workshop will provide you with a comprehensive understanding of how to become a successful leader for both individuals and teams. By attending this workshop, you will gain a solid grounding in management skills, empowering you to lead your team with confidence and success.

Aim

Provide managers with the skills to manage individuals effectively and build a high-performing team.

Objectives

By the end of this course, you will be able to:

• Define the role of the manager, and recognise why it is so vital
• Identify the distinctions between management and leadership
• Identify and demonstrate four key management styles and explore examples of when each is used
• Identify the core elements of effective team management
• Apply the principles of sound performance management
• Describe and implement a structure for effective delegation
• Know how to manage time more effectively
• Identify the core theories and elements of motivating your team and the individuals within it
• Deliver feedback based on a proven 6-step structure
• Apply effective coaching principles
• Define a set of personal actions for further development

Content

What is a manager – what’s our added value?

• Challenges & differences of being operational or a manager
• Balancing the needs of the Task, Team and the individual

Management Styles - Identifying your managerial styles

• Pros & Cons of the four major styles
• Using the most appropriate management style for the situation and your team

Effective Delegation

• The pros & cons of delegation
• Appling a delegation structure & process
• Create a delegation plan for someone back at work
• Creating a SMART process

Time Management

• Understanding the difference between effectiveness and urgency
• Deciding on priorities using the Urgent vs Importance matrix
• Saying ‘no’ to manage time more effectively

Motivation

• Understanding key motivating models and factors
• Identifying personal motivators
• Motivating beyond money

Delivering Feedback

• How to give effective praise & development feedback
• The importance of behavioural specifics

Team Development

• How teams evolve and develop
• Understanding how to build a high-performing team

Coaching

• Understanding and applying key principles
• Using the GROW model as a coaching tool

Handling Difficult Situations

• 6 ways to handle difficult conversations
• Personal Development Plan
• Planning to apply the learning back at work