Course Objectives
Appraisals are widely recognised as playing a key role in the development of skills in the workplace and the 1:1 appraisal interview is a vital part of this process. Correctly handled, the benefits of the appraisal interview - to the manager, the individual and the organisation are enormous. Handled badly, or as an isolated event not linked to ongoing performance management and the appraisee may leave the appraisal interview feeling de-motivated and under-valued.
This one-day course is designed to examine the whole appraisal process, from preparation and the pre-appraisal meeting through to the structure of the appraisal interview itself, setting clear objectives and standards and delivering structured and constructive feedback - avoiding common pitfalls along the way.
What you will learn:
- The appraisal as part of the performance management cycle
- What an appraisal interview is, and what it is not
- Listening & Questionning techniques
- Avoiding common pitfalls
- Appraisal preparation
- Structuring the appraisal interview
- How to give effective feedback
- Handling difficult situations – poor performance or negative attitude
- Practising an appraisal interview
- Agreeing an action plan for return to work
Please note: A minimum of 4 delegates are required to run this course. If this is not met then this course may be rescheduled.
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Meet the Trainers!
Conrad Potts
