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The Four Ways We Focus on Clients and Results

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Here at Ballard Chalmers we focus on four key priorities to create excellent results and happy clients.

 

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Skills, Knowledge and Experience

 

Our technical skill all starts with our co-founder and CTO, Geoff Ballard, trainer and author in Microsoft Technology and a technical consultant for over 30 years. With a BA Hons degree, MSc in Database Management Systems, certifications in SQL Server Development and more we couldn’t ask for a better technical leader for the company.

 

“Ballard Chalmers’ development speed generated more updates in six months than the last three years’ total. The team’s detailed approach and level of technical expertise assure that minimal product testing is required before launch. Their level of engagement stands out among others in the field.” – Boyd Neal, Managing Director, AppCan

 

Flexible approach

 

We have found it is understanding the industries we work with and the willingness to have a flexible approach which makes all the difference. Whether it is software development, application modernization or system integration, persisting down a path that is not cost-effective, scalable or practical for a client winds up in an expensive and frustrating project. At every step of the way we maintain high communication with our clients and are willing to adjust and change the projects as needed to ensure that we get the best result.

 

“When Ballard Chalmers proposed Microsoft PowerApps as our solution it enabled us to have a cost-effective, easy to use application, delivered within very tight timescales. The product itself is very flexible, so it needed a flexible approach and good collaboration, which we certainly got from the Ballard Chalmers team.” – Shaun Le Geyt, IT Consultant, Parkinson’s UK

 

Commitment to Our Clients


Co-founder of Ballard Chalmers, Andrew Chalmers, the Managing Director has over 30 years’ experience in business management. Covering roles of project manager, interim manager and managing director over the years. It is his business experience which combines with the technical quality that give our clients a high customer service and exchange.

 

“Ballard Chalmers were great, often going above and beyond the required elements to provide excellent service. They communicated every step of the process, providing up-to-date information so that I didn’t have to chase them down. They’ve done a great job explaining everything to me, in a technical way and not as a sales pitch. I was also impressed with their can-do attitude, and how they approached the challenge of making the project work within a non-profit budget.” IT Services Manager, Children’s Non-Profit

 

Results

 

Our commitment to technical skill has resulted in a Microsoft Gold Partnership. Our customer commitment has obtained ISO 9001:2008 and business made up of 90% repeat clients. These combine with our flexible approach meaning our clients always get the results they are looking for. At the end of the day, that’s what it’s all about.

 

“Ballard Chalmers quickly understood our requirement and deployed the right people to deliver the work effectively. The team were extremely professional and highly competent. They had intimate knowledge of the wider Microsoft stack and they drew on the wider experience within the company to ensure they delivered high quality work.” – Sean Tubbs, Not Binary

 

In Closing

 

There is a wealth of IT specialists out there but we hope to provide something a little more. Care, attention to detail, understanding of deadlines and a sympathy to budget.

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