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South coast-based Hendy Group – which has several dealerships in West Sussex including in Horsham and Crawley – has been named Used Car Dealership of the Year in a key national award.
Its outstanding used car operations were recognised in the Car Dealer Used Car Awards 2018 which were presented in London this week by TV’s Mr Wheeler Dealer Mike Brewer.
Hendy was the only franchised dealer group to receive an award this year and Simon Palmer, the group’s used car sales director said he was thrilled to accept the award on behalf of the group.
“Used car operations are an extremely important part of the Hendy business and an area we are growing,” said Simon. “To have this kind of industry recognition for our work, our service and our quality is tremendous and reinforces that we provide a fantastic service for our customers.”
He said the group, which operates throughout the south and south west was committed to the used car market and that being the only franchised dealer to be recognised in these awards was another great accolade.
Hendy recently opened a brand-new facility in Portsmouth and a new Car Store is set to open in Ferndown in Dorset next year where Hendy will continue to offer its award-winning service to customers.
“Our Car and Van Store concept is based on offering the best choice of vehicles at the most competitive prices without compromising on the customer experience,” added Simon.
Rebecca Chaplin, editor of Car Dealer Magazine, said: “For dealer groups, it’s a major challenge to co-ordinate all of their sites to give the same outstanding service. The Hendy Group has been growing significantly recently, but even with these changes taking place it has still managed to offer fantastic customer service, and it was this that gave Hendy the edge in our judges’ eyes. We’re delighted to award the Hendy Group the title of Used Car Dealership Group of the Year. Congratulations!”