Customer Relationship Executive
Based in Burgess Hill, Sussex, offering a salary in the range of £20k to £25k (depending on skills and experience).
We have a vacancy for an agile, driven and flexible individual who wants to join our team and contribute to the success of our business and add value where it matters.
Responsible for building customer relationships in order to increase and retain Chamber membership. New sales will be achieved by developing relationships with prospective companies. Carry out research and seek potential prospects to recruit businesses into membership.
Delivering excellent customer service at all times and demonstrating competence in dealing with businesses at all levels up to the highest senior management. Develop and maintain excellent relations with existing and prospective members. New sales will be achieved by identifying prospects and maintaining an accurate and up to date sales pipeline and forecasts.
Membership is the fundamental driver of income for the Chamber as well as a key success criterion. Retaining existing and recruiting new members is a key role in the delivery of the Chamber’s financial plans and targets.
Roles and Responsibilities:
Hours of work:
Our office hours are Monday to Thursday 8.30am to 5.00pm and Friday 8.30am to 4.30pm exclusive of meal breaks.
The Sussex Chamber is the leading business membership organisation in Sussex. We are ambitious about growing our impact and reach in the county.
The Chamber sits at the heart of the local business community providing representation, services, networking events, training, export documentation, international trade services, information and guidance to its members.
The Sussex Chamber works closely with the British Chambers of Commerce who are the national body for a powerful and influential network of 53 Accredited Chambers of Commerce.
Send your CV and a covering letter addressing the criteria in the job description to: Alison.Watson@sussexchamberofcommerce.co.uk
Sector Forum Steering Group Committee Opportunities
As you may be aware Sussex Chamber of Commerce, in addition to providing services for its membership, also has a key influencing role for the wider business community.
To ensure we remain representative of the Sussex business community as a whole, the Chamber holds several sector specific forums within our events programme. We currently have very successful forums in: Cyber Security, Construction, Global Trade and Manufacturing & Engineering.
The aims of the forums are:
The forums provide:
➢ Opportunities for networking and information sharing
➢ Up to date sector news
➢ Sector initiatives and sources of business support.
The forums act as a positive voice for businesses on a regional basis by:
➢ Continuously promoting the region's capabilities to the wider world
➢ Lobby and represent business to both local and national government.
We want to ensure that the regional sector specific community has access to opportunities to innovate within their organisations in order to support growth.
The Sector Committees
We are currently looking to increase the number of members on the following sector forums:
➢ Cyber Security / Technology / AI
➢ Global Trade
The committees will be limited to a maximum of 8 members. Members of the committees will be champions for their own sector and will be responsible for supporting the Chief Executive and Executive Team with the development and strategic ideas for the forums.
Candidate Criteria – Knowledge, Skills, Experience
All forums are held throughout Sussex
All quarterly committee meetings are held at the Chamber offices in Burgess Hill
The deadline for expressions of interest end of August 2019. An informal discussion with interested parties will be scheduled during May with times and dates to be agreed with individuals at our offices in Burgess Hill. For more information on Sussex Chamber, please visit our website: www.sussexchamberofcommerce.co.uk.
If you are interested in joining one (or more) of the steering group committees we would ask you, in the first instance, to complete the online application form.
Please send your completed form to Alison.firstname.lastname@example.org