Meet the Trainers



 Peter Thompson B.A.(Hons.)


Peter has 20 years commercial experience up to director level in the logistics and financial aspects of international trade in the building services, civil engineering and energy sectors.


Peter became a freelance trainer offering export and import courses in 1998 and achieved J.E.T.S. accreditation in 2000. In 2003 he became Principal and Owner of Business Training and delivers the majority of their courses.





Jono Oswin


Jono Oswin has worked as a trainer and facilitator across the UK, Europe and the Middle East since 2009, helping to enhance individual and team performance. He is passionate about transforming performance and his open and honest approach encourages open dialogue and participation which ensures all delegates' needs are met during training. He draws on his 25 years' experience in the communications industry which has given him a real depth of practical business knowledge which he brings to his sessions.


Jono's training includes extended training programmes, one day courses, practical workshops, facilitated learning sessions and one-to-one coaching for international clients such as IBM, CBRE, Virgin Media, London Stock Exchange, British Airways, RBS, Citi Bank and Thales.




Conrad Potts


Co-Author -Assertiveness - how to be strong in every situation' published by Capstone Wiley 2013


'Entitled to Respect - how to be confident and assertive in the workplace' published by 'How To Books' 2010


Conrad is an author, facilitator and inspirational speaker and an expert in Leadership & Management, Coaching & Team building. He has 35 years' experience in training and development across many cultures and industries. Trained as an industrial psychologist Conrad has managed long term projects for the United Nations and is a qualified psychometrics Test Designer. He has managed consultants and managers at all levels of organisations both in the UK, Europe, Asia and South Pacific, in both Private & Public sectors.


Conrad has been a resident counsellor on numerous T.V programmes and has appeared in a number of training videos.




Suzanne Potts


Co-Author 'Assertiveness - how to be strong in every situation' published by Capstone Wiley 2013


'Entitled to Respect - how to be confident and assertive in the workplace' published by HowTo Books 2010


Suzanne Potts is an author and facilitator who encourages audience participation at many levels. Suzanne began her career in sales and distribution managing diverse sales teams across many continents and cultures. Whilst working for Xerox she achieved the most senior sales operational post for a woman.


Her passion for sharing and delivering sales and negotiation skills into a diverse range of cultures, industries and countries has taken her to the war torn territories, military cultures and communist republics. Following the Lord Davies Report on 'Women in the Boardroom', Suzanne has also been providing 1:1 boardroom coaching for senior women across all industries within the UK.


Suzanne is an excellent presenter, facilitator and savvy negotiator with a long and successful career within private, public and charity sectors.



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