The Extech Cloud team is delighted to have passed the ISO9001 Quality Management System Audit with flying colours, and zero non-conformities.
The Extech Cloud team is delighted to have passed the ISO9001 Quality Management System Audit with flying colours, and zero non-conformities.
The auditor was extremely impressed with the Extech Cloud’s Quality Management System (QMS), and continuing compliance.
ISO9001 is the world’s most recognised quality management system standard, and was established by the International Organisation for Standardization (ISO). It helps organisations implement clear, repeatable processes to maintain a quality service for their customers. Achieving ISO 9001 accreditation can help businesses increase productivity, win new business, and save money.
The ISO Standards, Compliance and Audit processes, are not easy and require a lot of work throughout the year. It can be especially challenging to achieve the high standards that the Extech Cloud team managed. According to the auditor, the average number of non-conformities raised is 4-6 per day. However, Extech Cloud achieved zero non-conformities, which is quite rare.
The audit showed that Extech Cloud has truly embraced the QMS, in every aspect of the business. This achievement is due to collective hard work, dedication, and continuously striving to improve and grow as a business, whilst providing a high-quality customer service.
As well as showing the company in the top tier level of accreditation, this ISO 9001 certification and the level at which it was achieved, sets Extech Cloud apart from competitors.
“We strive to deliver an unmatched level of service to all our clients” explains Andrew Hookway, Managing Director, Extech Cloud. “It demonstrates a commitment to quality and compliance, offering customers reassurance of our excellent standards and processes. We are proud of our achievement, while recognising that there are opportunities for further improvement, as we continue to grow.”
This achievement follows Extech Cloud being certified multiple times for the ISO27001 Information Security Management certification, proving its expertise in managing security, both for the business and its clients.