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Selling Skills for Results - Virtual Training (Session 1 of 2)

Part One ‘Why the customer will buy from us’

What makes a good salesperson?  Someone who can quickly develop trust by demonstrating that they understand a client’s needs.  They are able to ask for commitment and close the sale and use their time efficiently.

Course Aim

This course will benefit anyone who has to pro-actively sell or those who need to make effective follow up calls.  The course is applicable to people who are either new to a sales position, or for existing people wishing to refresh and update their skills.

 

Course objectives

At the end of Part One you will be able to:

  • Understand the fundamentals around building trust
  • Build rapport over the telephone
  • Ask questions to uncover 'real' needs
  • Match your products and services to your customers' requirements

Content

  • Attributes of effective selling
  • The sales process
  • Opening the sale with value statements to gain customers interest
  • Building rapport over the telephone
  • Tools and techniques to
  • Match your offering to your client’s specific needs

Session 2 of this course will be held on Wednesday 17th March 2021 - please see the website for booking details

16-03-2021
09:30 AM - 11:30 AM
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Please see our terms and conditions for our cancellation policy. You must agree to these conditions before continuing to book.

Prices (excludes VAT)

Non-members:£200.00

Bronze:£150.00

Silver:£150.00

Gold:£150.00

Premier:£150.00

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