Transitioning from an operational role to a supervisory or Team leader role can be one of the most difficult things you can do. You are no longer responsible for just your own performance but also now of others. How do you lead those who were yesterday your ‘mates’ and today now work with you; or people who are older and more experienced than you.
This course will support supervisors, both new and experienced who have made that first step into management, to focus on how to successfully lead their teams (rather than just keeping their hands down and trying to do most of the work themselves).
Give existing and newly promoted team leaders and supervisors the confidence to transition from an operational to a more managerial role.
At the end of the programme, you will be able to:
Key Skills & Roles of a supervisor/team leader
3 types of behaviour
Assertive model – pros & cons
Assertive tools & techniques
All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.
Please Note: A minimum of four delegates is required to run this course. Should bookings not reach the minimum number this course may be rescheduled.
Please see our terms and conditions for our cancellation policy. You must agree to these conditions before continuing to book.
Prices (excludes VAT)