Essentials of Negotiation

We often think negotiation is something only managers or experts do, but in reality we are all negotiating on a regular basis. Negotiation is just trying to come to an agreement with someone when you initially wanted different outcomes or had different ideas. This can apply when you are buying or selling, but also when you are talking about workload, or a pay rise with your boss, or if you’re buying a car. It is important to recognise it and plan a negotiation before you get stuck in. This gives you a clear advantage in fulfilling your objectives.


This programme is designed for those who need to negotiate effectively with colleagues, suppliers and Customers. The programme concentrates on strategies in which both parties can win.


The focus of the training will be practical techniques, syndicate work and role play. Course members are asked to practice their skills on examples of negotiations they become involved in.



By the end of the programme you will understand:

  • how to achieve a greater number of successful negotiations that win commitment and long term business

  • the need for preparation

  • the importance of give and take

  • how to discover the other side’s strengths and weaknesses

  • develop specific negotiating techniques

  • get the best out of your own negotiating style being able to adapt it to the style of others

  • how to increase the chances that any agreements made will stick



  • The negotiating process                                            

  • Active listening

  • Question Techniques

  • Negotiating styles

  • Building Rapport

  • Interests and motives for decisions

  • Specific behaviours and strategies for effective negotiators

  • Role Play


Action Planning

All training courses will follow government guidelines, including social distancing rules – further details will be provided prior to the date of the course.

Please Note:  A minimum of four delegates is required to run this course.  Should bookings not reach the minimum number this course may be rescheduled.

09:30 AM - 16:30 PM
The King's Church
The King's Centre 33-35 Victoria Road Burgess Hill RH15 9LR GB

Please see our terms and conditions for our cancellation policy. You must agree to these conditions before continuing to book.

Prices (excludes VAT)






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