Part Two – ‘Assertiveness – Influencing others behaviour’
Undoubtedly covid-19 is having an impact on all our lives – with reportedly a third of the country starting to use video calls for the first time. So how does this change the way we need to communicate and behave in these unusual times?
Because we are now not working face to face and relying on virtual technology it’s even more important to be clear, concise and cooperative in our communication to reduce misunderstandings and confusion and build commitment.
We need to be flexible so that we can adapt our style to each audience whether through a camera, or via audio.
Our online Confident & Effective Communication Skills course is not just about a series of tricks and techniques but a fundamental ethos about how you respect both yourself and others, and work to achieve solutions that are long lasting and mutually beneficial to everyone. This two-part course is practical and interactive with pre-course reading sent out before each stage.
At the end of Part Two you will be able to:
Pre course reading will be emailed in advance of Part Two
Please see our terms and conditions for our cancellation policy. You must agree to these conditions before continuing to book.
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