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Training Courses

Training Courses in Sussex

Sussex Chamber of Commerce provides a wide range of high quality training courses across the Sussex region. Training courses are ways of improving the effectiveness of your current workforce, but they are also attractive benefits for ambitious people.”Training isn't just important to a company, it is vital. Training benefits your company and your employees who will have an increased ability to respond effectively to change and develop their skill set which in turn will allow them to undertake a greater variety of work.”

Principles of Sales (Eastbourne) - Funded Training
  • 05
  • Jun

Principles of Sales (Eastbourne) - Funded Training

  • 09:00:am - 17:00:pm
  • TBC - EAST.

PLEASE NOTE THIS IS DAY ONE OF A 3 DAY COURSE. Course continues on the 12th & 13th June 2017. People and the talent they represent are the ultimate source of your competitive advantage. It makes sense that leadership and management are essential skills for your senior staff to master to support a successful and motivated workforce. For more information please see the following link: https://zoecairns.leadpages.co/ixion-selep-national-courses-by-jg/#leadership

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Using Documentary Letters of Credit, Drafts & Bills - June
  • 12
  • Jun

Using Documentary Letters of Credit, Drafts & Bills - June

  • 09:30:am - 16:30:pm
  • The Kings Church.

The use of Letters of Credit has increased significantly by UK exporters and importers because of the global economic situation, political insecurity in some markets and the withdrawal of credit insurance cover. The course will examine LC process in detail and offer guidance on how to create a workable credit. No previous knowledge or experience is necessary and it will be suitable for experienced personnel who require an update on the latest rules.

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How to Have Great Sales Conversations - June
  • 28
  • Jun

How to Have Great Sales Conversations - June

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course will teach you how to plan, research and undertake proactive sales and prospecting without falling into the negative sales stereotypes which haunt so many of us. After the course not only will you enjoy your job more, you'll make a lot more money for your company.

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Revised Incoterms Rules 2010 for Import Export - June
  • 29
  • Jun

Revised Incoterms Rules 2010 for Import Export - June

  • 09:30:am - 12:30:pm
  • The Kings Church.

The Incoterms® Rules are an essential business tool for export import because they define the responsibilities of each party to arrange loading unloading of the goods, delivery, import export clearance and freight contracts. This half day course will consider the general features of the rules and will examine each of them in detail. Principal differences between old and new rules and changing obligations of the parties will be highlighted.

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Impact of Brexit on International Trade Practice and Procedures - June
  • 29
  • Jun

Impact of Brexit on International Trade Practice and Procedures - June

  • 13:30:pm - 17:00:pm
  • The Kings Church.

The recent UK Government White Paper suggests the UK will be seeking a new strategic relationship with the EU encompassing a free trade agreement. The White Paper implies that World Trade Organisation (WTO) rules will form the basis of our future trading relationships with the rest of the world, and these could also have a very significant effect. This half day seminar will consider some possible positive and negative effects of Brexit on future international trade practice and procedures.

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Customer Service (Eastbourne) - Funded Training
  • 03
  • Jul

Customer Service (Eastbourne) - Funded Training

  • 09:00:am - 17:00:pm
  • TBC - EAST.

PLEASE NOTE THIS IS DAY ONE OF A 3 DAY COURSE. Course continues on the 10th & 11th July 2017. Do you know about social media platforms but feel the need to take your knowledge to the next level? Perhaps you want to develop a social media campaign for your business? If yes then this is the course for you. Social media should be at the heart of your marketing strategy. It’s a cost-effective way of building rapport and loyalty with your customer base.

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Time Management & Personal Effectiveness - July
  • 03
  • Jul

Time Management & Personal Effectiveness - July

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course is all about investing some time and energy up front so that you find ways to stay in control and become as effective at work as you can be. This is critical to both managers and operational staff alike so that we can all achieve our goals and feel comfortable with our choices at work. Subjects covered include: Three key principles of time management; Planning and goal setting; Dealing with "time bandits" and Being assertive and negotiating over resources.

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Exporting - Understanding the Paperwork - July
  • 10
  • Jul

Exporting - Understanding the Paperwork - July

  • 09:30:am - 16:30:pm
  • The Kings Church.

Designed for more experienced exporters, those who require a refresher course or updating in the latest procedures or those who have attended the Introduction to Export Procedures course. It will be assumed delegates have a basic knowledge of exporting procedures. The content will be relevant to field and office based sales staff, purchasing staff, shipping and despatch personnel, accounts and finance staff, customer services, freight forwarders.

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Introduction to Supervision & Team Leadership - July
  • 13
  • Jul

Introduction to Supervision & Team Leadership - July

  • 09:30:am - 16:30:pm
  • The Kings Church.

The biggest challenges a manager can face are when they first transition into a supervisory or team leadership role. First line management requires a very different mind-set to any operational role and requires a very different skill set. This course will support supervisors, both new and experienced, to focus on how to successfully lead their teams. Subjects covered include: Handling difficult situations assertively and Motivating your staff to do their best.

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Confident & Effective Communication Skills - July
  • 17
  • Jul

Confident & Effective Communication Skills - July

  • 09:30:am - 16:30:pm
  • The Kings Church.

Almost everyone in business needs to be able to communicate effectively to get things done. Technology often makes us more distant rather than helping us build rapport and be fully understood. Delegates are given tools and techniques for dealing assertively and constructively with difficult behaviours in the workplace, leading to more positive outcomes. All in all it's a course few can afford to miss if they value building better, more productive relationships in work and life.

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Personal Customer Service in the Digital Age - August
  • 02
  • Aug

Personal Customer Service in the Digital Age - August

  • 09:30:am - 16:30:pm
  • The Kings Church.

Customer service expectations are rising and your company needs to keep up and exceed expectations if you are going to maximise repeat business and referrals. This course will help your staff to enjoy giving the best service they can and to feel confident dealing with problems well when things go wrong.

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Managing People for Business Success - August
  • 14
  • Aug

Managing People for Business Success - August

  • 09:30:am - 16:30:pm
  • The Kings Church.

This newly revamped 1 day course is aimed at middle managers and those with some experience of managing people. It can follow on from The Essentials of Supervision and Team Leadership (after several months) or stands alone as a useful overview to ensure managers are equipped with the tools they need to handle interpersonal challenges. Managers will leave with a clear and confident plan enabling them to get the best results from their employees

Read More
Essentials of Supervision & Team Leadership - 2 Day Course - September
  • 08
  • Sep

Essentials of Supervision & Team Leadership - 2 Day Course - September

  • 09:30:am - 16:30:pm
  • The Kings Church.

It has often been said that the biggest challenges a manager faces come when they first transition into a supervisory or team leadership role. First line management requires a very different mind-set to any operational role and requires a very different skill set. This course will support supervisors, both new and experienced, to focus on how to successfully lead their teams (rather than just keeping their heads down and trying to do most of the work themselves).

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A Telemarketing Masterclass - September
  • 19
  • Sep

A Telemarketing Masterclass - September

  • 12:00:pm - 17:00:pm
  • The Kings Church.

This workshop will be led by Anthony Stears aka "The Telephone Assassin". Anthony will show you how to generate great leads over the phone with ease, and will cure any feeling of “phone phobia”. Everyone is given special attention throughout the afternoon to ensure each participant makes a significant breakthrough when it comes to making calls.

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An Introduction to Export Procedures - September
  • 25
  • Sep

An Introduction to Export Procedures - September

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course is suitable for those new to the problems of exporting and for experienced exporters who need to update their knowledge. No prior knowledge of exporting is assumed. The content will be relevant to field and office based sales staff, purchasing staff, shipping and dispatch personnel, accounts and finance staff, customer services, freight forwarders.

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A Foundation Course in Importing - October
  • 09
  • Oct

A Foundation Course in Importing - October

  • 09:30:am - 16:30:pm
  • The Kings Church.

This seminar will offer practical guidance on the latest procedures, terminology and documentation required for successful importing. It will highlight some of the pitfalls that often cause importers to incur unnecessary costs and delays in arrival of goods and suggest some ways of avoiding these. It will examine Customs rules and compliance procedures and look briefly at some of the duty reliefs available. A summary of The New Incoterms® Rules 2010 will be included.

Read More
Managing People for Business Success - October
  • 16
  • Oct

Managing People for Business Success - October

  • 09:30:am - 16:30:pm
  • The Kings Church.

This newly revamped 1 day course is aimed at middle managers and those with some experience of managing people. It can follow on from The Essentials of Supervision and Team Leadership (after several months) or stands alone as a useful overview to ensure managers are equipped with the tools they need to handle interpersonal challenges. Managers will leave with a clear and confident plan enabling them to get the best results from their employees

Read More
Essentials of Supervision & Team Leadership - 2 Day Course - October
  • 31
  • Oct

Essentials of Supervision & Team Leadership - 2 Day Course - October

  • 09:30:am - 16:30:pm
  • The Kings Church.

It has often been said that the biggest challenges a manager faces come when they first transition into a supervisory or team leadership role. First line management requires a very different mind-set to any operational role and requires a very different skill set. This course will support supervisors, both new and experienced, to focus on how to successfully lead their teams (rather than just keeping their heads down and trying to do most of the work themselves).

Read More
Using Documentary Letters of Credit, Drafts & Bills - November
  • 06
  • Nov

Using Documentary Letters of Credit, Drafts & Bills - November

  • 09:30:am - 16:30:pm
  • The Kings Church.

The use of Letters of Credit has increased significantly by UK exporters and importers because of the global economic situation, political insecurity in some markets and the withdrawal of credit insurance cover. The course will examine LC process in detail and offer guidance on how to create a workable credit. No previous knowledge or experience is necessary and it will be suitable for experienced personnel who require an update on the latest rules.

Read More
Classification of Goods Using Commodity & Tariff Codes - November
  • 09
  • Nov

Classification of Goods Using Commodity & Tariff Codes - November

  • 09:30:am - 12:30:pm
  • The Kings Church.

The correct classification of goods using commodity and tariff codes is fundamental for customs compliance, establishing correct duty rates, origin of goods, intrastat, export control and many other customs procedures. Increasingly security procedures at ports of exit/entry are being linked to commodity and tariff codings. The course will have live access to The Tariff, enabling the trainer to demonstrate the methodology.

Read More
Conducting Effective Appraisals - November
  • 13
  • Nov

Conducting Effective Appraisals - November

  • 09:30:am - 12:30:pm
  • The Kings Church.

This is an essential course for anyone in a people management role who wants to manage performance successfully using an appraisal process,. Too often appraisals are seen as a "form filling" exercise or managers worry they'll have difficulty getting their point across successfully and the appraisee will become defensive. This course will give learners a number of approaches and techniques to ensure that the appraisals they conduct are structured, productive and positive.

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Interviewing & Recruitment Success - November
  • 13
  • Nov

Interviewing & Recruitment Success - November

  • 13:30:pm - 17:00:pm
  • The Kings Church.

Your business’s ability to hire the right people for the long term is crucial and can save (or lose) the company a great deal of money, time, effort and hassle. Being realistic as to who is available in the market place and getting it right every time is difficult and time consuming so this course is invaluable for anyone who hires staff at any level.

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Exporting - Understanding the Paperwork - November
  • 27
  • Nov

Exporting - Understanding the Paperwork - November

  • 09:30:am - 16:30:pm
  • The Kings Church.

Designed for more experienced exporters, those who require a refresher course or updating in the latest procedures or those who have attended the Introduction to Export Procedures course. It will be assumed delegates have a basic knowledge of exporting procedures. The content will be relevant to field and office based sales staff, purchasing staff, shipping and despatch personnel, accounts and finance staff, customer services, freight forwarders.

Read More
Introduction to Supervision & Team Leadership - November
  • 28
  • Nov

Introduction to Supervision & Team Leadership - November

  • 09:30:am - 16:30:pm
  • The Kings Church.

The biggest challenges a manager can face are when they first transition into a supervisory or team leadership role. First line management requires a very different mind-set to any operational role and requires a very different skill set. This course will support supervisors, both new and experienced, to focus on how to successfully lead their teams. Subjects covered include: Handling difficult situations assertively and Motivating your staff to do their best.

Read More
Inward Processing Relief (IPR) - November
  • 30
  • Nov

Inward Processing Relief (IPR) - November

  • 09:30:am - 12:30:pm
  • The Kings Church.

This half day course will examine the principles and terminology of IPR and some of the options available within IPR. It will consider the methods of operation and compliance with Customs requirements. IPR is used to obtain relief from customs duties and import VAT on goods that are imported from outside the EU for processing. The basic principle is to allow UK exporters to be more competitive by reducing their processing costs.

Read More
Revised Incoterms Rules 2010 for Import Export - November
  • 30
  • Nov

Revised Incoterms Rules 2010 for Import Export - November

  • 13:30:pm - 17:00:pm
  • The Kings Church.

The Incoterms® Rules are an essential business tool for export import because they define the responsibilities of each party to arrange loading unloading of the goods, delivery, import export clearance and freight contracts. This half day course will consider the general features of the rules and will examine each of them in detail. Principal differences between old and new rules and changing obligations of the parties will be highlighted.

Read More
Essentials of Supervision & Team Leadership - 2 Day Course - December
  • 07
  • Dec

Essentials of Supervision & Team Leadership - 2 Day Course - December

  • 09:30:am - 16:30:pm
  • The Kings Church.

It has often been said that the biggest challenges a manager faces come when they first transition into a supervisory or team leadership role. First line management requires a very different mind-set to any operational role and requires a very different skill set. This course will support supervisors, both new and experienced, to focus on how to successfully lead their teams (rather than just keeping their heads down and trying to do most of the work themselves).

Read More
An Introduction to Export Procedures - January 2018
  • 22
  • Jan

An Introduction to Export Procedures - January 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course is suitable for those new to the problems of exporting and for experienced exporters who need to update their knowledge. No prior knowledge of exporting is assumed. The content will be relevant to field and office based sales staff, purchasing staff, shipping and dispatch personnel, accounts and finance staff, customer services, freight forwarders.

Read More
Introduction to Supervision & Team Leadership - January 2018
  • 25
  • Jan

Introduction to Supervision & Team Leadership - January 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

The biggest challenges a manager can face are when they first transition into a supervisory or team leadership role. First line management requires a very different mind-set to any operational role and requires a very different skill set. This course will support supervisors, both new and experienced, to focus on how to successfully lead their teams. Subjects covered include: Handling difficult situations assertively and Motivating your staff to do their best.

Read More
Managing People for Business Success - February 2018
  • 08
  • Feb

Managing People for Business Success - February 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

This newly revamped 1 day course is aimed at middle managers and those with some experience of managing people. It can follow on from The Essentials of Supervision and Team Leadership (after several months) or stands alone as a useful overview to ensure managers are equipped with the tools they need to handle interpersonal challenges. Managers will leave with a clear and confident plan enabling them to get the best results from their employees

Read More
Using Documentary Letters of Credit, Drafts & Bills - February 2018
  • 26
  • Feb

Using Documentary Letters of Credit, Drafts & Bills - February 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

The use of Letters of Credit has increased significantly by UK exporters and importers because of the global economic situation, political insecurity in some markets and the withdrawal of credit insurance cover. The course will examine LC process in detail and offer guidance on how to create a workable credit. No previous knowledge or experience is necessary and it will be suitable for experienced personnel who require an update on the latest rules.

Read More
Exporting - Understanding the Paperwork - March 2018
  • 19
  • Mar

Exporting - Understanding the Paperwork - March 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

Designed for more experienced exporters, those who require a refresher course or updating in the latest procedures or those who have attended the Introduction to Export Procedures course. It will be assumed delegates have a basic knowledge of exporting procedures. The content will be relevant to field and office based sales staff, purchasing staff, shipping and despatch personnel, accounts and finance staff, customer services, freight forwarders.

Read More
A Foundation Course in Importing - April 2018
  • 16
  • Apr

A Foundation Course in Importing - April 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

This seminar will offer practical guidance on the latest procedures, terminology and documentation required for successful importing. It will highlight some of the pitfalls that often cause importers to incur unnecessary costs and delays in arrival of goods and suggest some ways of avoiding these. It will examine Customs rules and compliance procedures and look briefly at some of the duty reliefs available. A summary of The New Incoterms® Rules 2010 will be included.

Read More
Classification of Goods Using Commodity & Tariff Codes - May 2018
  • 10
  • May

Classification of Goods Using Commodity & Tariff Codes - May 2018

  • 09:30:am - 12:30:pm
  • The Kings Church.

The correct classification of goods using commodity and tariff codes is fundamental for customs compliance, establishing correct duty rates, origin of goods, intrastat, export control and many other customs procedures. Increasingly security procedures at ports of exit/entry are being linked to commodity and tariff codings. The course will have live access to The Tariff, enabling the trainer to demonstrate the methodology.

Read More
An Introduction to Export Procedures - May 2018
  • 14
  • May

An Introduction to Export Procedures - May 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course is suitable for those new to the problems of exporting and for experienced exporters who need to update their knowledge. No prior knowledge of exporting is assumed. The content will be relevant to field and office based sales staff, purchasing staff, shipping and dispatch personnel, accounts and finance staff, customer services, freight forwarders.

Read More
Inward Processing Relief (IPR) - May 2018
  • 24
  • May

Inward Processing Relief (IPR) - May 2018

  • 09:30:am - 12:30:pm
  • The Kings Church.

This half day course will examine the principles and terminology of IPR and some of the options available within IPR. It will consider the methods of operation and compliance with Customs requirements. IPR is used to obtain relief from customs duties and import VAT on goods that are imported from outside the EU for processing. The basic principle is to allow UK exporters to be more competitive by reducing their processing costs.

Read More
Revised Incoterms Rules 2010 for Import Export - May 2018
  • 24
  • May

Revised Incoterms Rules 2010 for Import Export - May 2018

  • 13:30:pm - 17:00:pm
  • The Kings Church.

The Incoterms® Rules are an essential business tool for export import because they define the responsibilities of each party to arrange loading unloading of the goods, delivery, import export clearance and freight contracts. This half day course will consider the general features of the rules and will examine each of them in detail. Principal differences between old and new rules and changing obligations of the parties will be highlighted.

Read More
Using Documentary Letters of Credit, Drafts & Bills - June 2018
  • 11
  • Jun

Using Documentary Letters of Credit, Drafts & Bills - June 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

The use of Letters of Credit has increased significantly by UK exporters and importers because of the global economic situation, political insecurity in some markets and the withdrawal of credit insurance cover. The course will examine LC process in detail and offer guidance on how to create a workable credit. No previous knowledge or experience is necessary and it will be suitable for experienced personnel who require an update on the latest rules.

Read More
Exporting - Understanding the Paperwork - July 2018
  • 09
  • Jul

Exporting - Understanding the Paperwork - July 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

Designed for more experienced exporters, those who require a refresher course or updating in the latest procedures or those who have attended the Introduction to Export Procedures course. It will be assumed delegates have a basic knowledge of exporting procedures. The content will be relevant to field and office based sales staff, purchasing staff, shipping and despatch personnel, accounts and finance staff, customer services, freight forwarders.

Read More