AS A CHAMBER MEMBER YOU'RE WELL CONNECTED

01444 259259

Training Courses

Training Courses in Sussex

We are currently experiencing technical issues with discounts being applied to training courses. If any Member would like to book on to a course(s) please call the office on 01444 259 259. We are sorry for any inconvenience this may cause.

Sussex Chamber of Commerce provides a wide range of high quality training courses across the Sussex region. Training courses are ways of improving the effectiveness of your current workforce, but they are also attractive benefits for ambitious people.”Training isn't just important to a company, it is vital. Training benefits your company and your employees who will have an increased ability to respond effectively to change and develop their skill set which in turn will allow them to undertake a greater variety of work.”

Introduction to Supervision & Team Leadership - January 2018
  • 25
  • Jan

Introduction to Supervision & Team Leadership - January 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

TThe biggest challenges a manager can face are when they first transition into a supervisory or team leadership role. First line management requires a very different mind-set to any operational role and requires a very different skill set. This course will support supervisors, both new and experienced, to focus on how to successfully lead their teams. Subjects covered include: Handling difficult situations assertively and Motivating your staff to do their best.

Read More
Managing People for Business Success - February 2018
  • 16
  • Feb

Managing People for Business Success - February 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course is aimed at middle managers and those with some experience of managing people. It can follow on from The Essentials of Supervision and Team Leadership (after several months) or stands alone as a useful overview to ensure managers are equipped with the tools they need to handle interpersonal challenges. Managers will leave with a clear and confident plan enabling them to get the best results from their employees.

Read More
Confident & Effective Communication Skills - February 2018
  • 19
  • Feb

Confident & Effective Communication Skills - February 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

Almost everyone in business needs to be able to communicate effectively to get things done. Technology often makes us more distant rather than helping us build rapport and be fully understood. Delegates are given tools and techniques for dealing assertively and constructively with difficult behaviours in the workplace, leading to more positive outcomes. All in all it's a course few can afford to miss if they value building better, more productive relationships in work and life.

Read More
Becoming an Authorised Economic Operator (AEO) - February
  • 22
  • Feb

Becoming an Authorised Economic Operator (AEO) - February

  • 09:30:am - 12:30:pm
  • The Kings Church.

The object of AEO status is to encourage all parties that impact on the international supply chain to achieve a certificated standard that will become an internationally recognised quality mark. This will include importers and exporters, warehouse operators, agents, freight forwarders and carriers. Since the introduction of the Union Customs Code (UCC) in May 2016 the benefits of AEO status have come into sharper focus.

Read More
Using Documentary Letters of Credit, Drafts & Bills - February 2018
  • 26
  • Feb

Using Documentary Letters of Credit, Drafts & Bills - February 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

The use of Letters of Credit has increased significantly by UK exporters and importers because of the global economic situation, political insecurity in some markets and the withdrawal of credit insurance cover. The course will examine LC process in detail and offer guidance on how to create a workable credit. No previous knowledge or experience is necessary and it will be suitable for experienced personnel who require an update on the latest rules.

Read More
Essentials of Supervision & Team Leadership - 2 Day Course - March
  • 02
  • Mar

Essentials of Supervision & Team Leadership - 2 Day Course - March

  • 09:30:am - 16:30:pm
  • The Kings Church.

It has often been said that the biggest challenges a manager faces come when they first transition into a supervisory or team leadership role. First line management requires a very different mind-set to any operational role and requires a very different skill set. This course will support supervisors, both new and experienced, to focus on how to successfully lead their teams (rather than just keeping their heads down and trying to do most of the work themselves).

Read More
Introduction to Emotional Intelligence - March 2018
  • 09
  • Mar

Introduction to Emotional Intelligence - March 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

Emotional intelligence or EI is the ability to understand and manage your own emotions, and those of the people around you. Your EIi greatly impacts your work life and career, so it's important to understand exactly what it is and why it is so important. This introductory 1 day course is highly practical and enables you to understand yourself better, your emotions, what drives you and explores how to get the best from others working with you in an emotionally intelligent way.

Read More
Selling Skills for Results - March
  • 13
  • Mar

Selling Skills for Results - March

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course is designed to remove the fear that many people feel when making pro-active telephone calls. The course will benefit anyone who has to pro-actively sell or those who need to make effective follow up calls. It is also an excellent introduction for companies moving from the traditional order taking, towards the more dynamic order telephone sales skills making.

Read More
Employee Engagement - March
  • 16
  • Mar

Employee Engagement - March

  • 09:30:am - 16:30:pm
  • The Kings Church.

Employees that are engaged perform better and your business grows. When people are engaged with their work they are more likely to work harder, get better at what they are doing and stay with you longer. Engaged people help your business grow and grow. This course helps you as a leader to get the balance right between care for the numbers and care for the people by developing fundamental strategies and techniques that help you tap in to people’s discretionary effort.

Read More
Exporting - Understanding the Paperwork - March 2018
  • 19
  • Mar

Exporting - Understanding the Paperwork - March 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

Designed for more experienced exporters, those who require a refresher course or updating in the latest procedures or those who have attended the Introduction to Export Procedures course. It will be assumed delegates have a basic knowledge of exporting procedures. The content will be relevant to field and office based sales staff, purchasing staff, shipping and despatch personnel, accounts and finance staff, customer services, freight forwarders.

Read More
Building Client Relationships - March
  • 20
  • Mar

Building Client Relationships - March

  • 09:30:am - 16:30:pm
  • The Kings Church.

The course is ideal for people of all levels who are in a position where they need to interact regularly with their clients, whether that is in sales, customer service or at a senior management level where client relationships are often made or lost. It looks at the key communication skills required, why trust is such an important component and how to create it, and examines a structured framework that will allow you to move from a purely transactional relationship to one of a trusted advisor

Read More
Effective Negotiation - March
  • 29
  • Mar

Effective Negotiation - March

  • 09:30:am - 16:30:pm
  • The Kings Church.

Whether you have to negotiate with clients, customers, suppliers or colleagues, this programme will help you to refine your communication skills and define negotiating strategies that will make you more effective. It provides a framework for negotiation and examines specific techniques that will help lead to win-win agreements, as well as looking at how to deal with negotiating gambits that might be used on you.

Read More
Time Management and Personal Effectiveness - April
  • 05
  • Apr

Time Management and Personal Effectiveness - April

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course will help you look at ways to improve your professional and personal potential by making positive changes and managing yourself better. You will learn how to take more control of things that matter and to let go of those that don’t, and how to manage interruptions that prevent you being as effective as you could be. Whether a manager or operational staff, this course is ideal for all those who what to harness their personal resources and to better achieve both work and life goa

Read More
Great Customer Service  - April 2018
  • 18
  • Apr

Great Customer Service - April 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

By adopting a professional customer service manner, companies can not only increase customer’s confidence, but more importantly – increase business. This course will benefit any sales or office personnel who deal with customers on the telephone or face to face and are able to influence the relationship between you and your customers.

Read More
Stepping Up to Senior Management - April
  • 20
  • Apr

Stepping Up to Senior Management - April

  • 09:30:am - 16:30:pm
  • The Kings Church.

This practical one day course is designed to give middle mangers an insight into the challenges of the senior management role, the opportunity to begin developing a different mind-set from more operational to strategic and an understanding of how to become more transformational in your leadership role. You will also develop some practical tools and techniques that you can rely on to tackle the most common challenges.

Read More
A Foundation Course in Importing - April 2018
  • 23
  • Apr

A Foundation Course in Importing - April 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

This seminar will offer practical guidance on the latest procedures, terminology and documentation required for successful importing. It will highlight some of the pitfalls that often cause importers to incur unnecessary costs and delays in arrival of goods and suggest some ways of avoiding these. It will examine Customs rules and compliance procedures and look briefly at some of the duty reliefs available. A summary of The New Incoterms® Rules 2010 will be included.

Read More
Moderating Panel Discussions - April
  • 24
  • Apr

Moderating Panel Discussions - April

  • 09:30:am - 16:30:pm
  • The Kings Church.

Like any blood sport, a good panel discussion needs a referee. The moderator’s job is to be the voice of reason, the champion for the audience and, if necessary, the inquisitor who probes beneath the surface for compelling comments. So, if you’ve been assigned to moderate a panel, there’s a lot to be aware of. This programme addresses the best practices in moderating a panel and shows you how to prepare and run, lively, informative and energetic panel discussions

Read More
Presentation Skills - April
  • 25
  • Apr

Presentation Skills - April

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course will teach you how to structure and deliver your presentations confidently and effectively so that you create impact and provide real value. The course is suited for anyone who wants to make their voice heard, and wants to improve their presence, gravitas and authority, whether they are new to presenting or simply want to hone specific skills. Delegates should come with a 3 minute presentation on a subject of their choice, and be prepared to present in front of the other delega

Read More
Introduction to Supervision - May
  • 01
  • May

Introduction to Supervision - May

  • 09:30:am - 16:30:pm
  • The Kings Church.

Transitioning from an operational role to a supervisory or Team leader role can be one of the most difficult things you can do. You are no longer responsible for just your own performance but also now of others. This course will support supervisors, both new and experienced who have made that first step into management, to focus on how to successfully lead their teams (rather than just keeping their heads down and trying to do most of the work themselves).

Read More
Interviewing Skills - May
  • 10
  • May

Interviewing Skills - May

  • 09:30:am - 16:30:pm
  • The Kings Church.

The course gives delegates clear methodologies for conducting successful interviews from start to finish, including preparation, structure, questioning, informing, listening, spotting fabrication and closing. The course is ideal for all those who conduct interviews at all levels, whether experienced or inexperienced, who are looking to improve their interviewing skills.

Read More
Classification of Goods Using Commodity & Tariff Codes - May 2018
  • 10
  • May

Classification of Goods Using Commodity & Tariff Codes - May 2018

  • 09:30:am - 12:30:pm
  • The Kings Church.

The correct classification of goods using commodity and tariff codes is fundamental for customs compliance, establishing correct duty rates, origin of goods, intrastat, export control and many other customs procedures. Increasingly security procedures at ports of exit/entry are being linked to commodity and tariff codings. The course will have live access to The Tariff, enabling the trainer to demonstrate the methodology.

Read More
An Introduction to Export Procedures - May 2018
  • 14
  • May

An Introduction to Export Procedures - May 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course is suitable for those new to the problems of exporting and for experienced exporters who need to update their knowledge. No prior knowledge of exporting is assumed. The content will be relevant to field and office based sales staff, purchasing staff, shipping and dispatch personnel, accounts and finance staff, customer services, freight forwarders.

Read More
Networking - May
  • 16
  • May

Networking - May

  • 09:30:am - 16:30:pm
  • The Kings Church.

Many business people contend business networking is a more cost effective way of generating new business than advertising or public relations efforts – that is because business networking is a low cost activity that involves more personal commitment than company money. This course will boost your self-confidence and belief in your networking abilities as well as giving you insight into why people will find it useful to have you as a contact.

Read More
Inward Processing Relief (IPR) - May 2018
  • 24
  • May

Inward Processing Relief (IPR) - May 2018

  • 09:30:am - 12:30:pm
  • The Kings Church.

This half day course will examine the principles and terminology of IPR and some of the options available within IPR. It will consider the methods of operation and compliance with Customs requirements. IPR is used to obtain relief from customs duties and import VAT on goods that are imported from outside the EU for processing. The basic principle is to allow UK exporters to be more competitive by reducing their processing costs.

Read More
Revised Incoterms Rules 2010 for Import Export - May 2018
  • 24
  • May

Revised Incoterms Rules 2010 for Import Export - May 2018

  • 13:30:pm - 17:00:pm
  • The Kings Church.

The Incoterms® Rules are an essential business tool for export import because they define the responsibilities of each party to arrange loading unloading of the goods, delivery, import export clearance and freight contracts. This half day course will consider the general features of the rules and will examine each of them in detail. Principal differences between old and new rules and changing obligations of the parties will be highlighted.

Read More
Essentials of Supervision & Team Leadership - 2 Day Course - June
  • 05
  • Jun

Essentials of Supervision & Team Leadership - 2 Day Course - June

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course is aimed at managers and supervisors who may have had introductory training to Supervision and Team Leading and want further management development through the application of robust management skills. This 2 day practical workshop will give you a solid grounding in people management, best practise and continue your development towards being an empowering leader of individuals and teams.

Read More
Selling Skills for Results - June
  • 06
  • Jun

Selling Skills for Results - June

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course is designed to remove the fear that many people feel when making pro-active telephone calls. The course will benefit anyone who has to pro-actively sell or those who need to make effective follow up calls. It is also an excellent introduction for companies moving from the traditional order taking, towards the more dynamic order telephone sales skills making.

Read More
Using Documentary Letters of Credit, Drafts & Bills - June 2018
  • 11
  • Jun

Using Documentary Letters of Credit, Drafts & Bills - June 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

The use of Letters of Credit has increased significantly by UK exporters and importers because of the global economic situation, political insecurity in some markets and the withdrawal of credit insurance cover. The course will examine LC process in detail and offer guidance on how to create a workable credit. No previous knowledge or experience is necessary and it will be suitable for experienced personnel who require an update on the latest rules.

Read More
Building Client Relationships - June
  • 13
  • Jun

Building Client Relationships - June

  • 09:30:am - 16:30:pm
  • The Kings Church.

The course is ideal for people of all levels who are in a position where they need to interact regularly with their clients, whether that is in sales, customer service or at a senior management level where client relationships are often made or lost. It looks at the key communication skills required, why trust is such an important component and how to create it, and examines a structured framework that will allow you to move from a purely transactional relationship to one of a trusted advisor

Read More
Effective Negotiation - June
  • 28
  • Jun

Effective Negotiation - June

  • 09:30:am - 16:30:pm
  • The Kings Church.

Whether you have to negotiate with clients, customers, suppliers or colleagues, this course will help you to refine your communication skills and define negotiating strategies that will make you more effective. It provides a framework for negotiation and examines specific techniques that will help lead to win-win agreements, as well as looking at how to deal with negotiating gambits that might be used on you. This course is ideal for anyone whose role requires a degree of negotiation,.

Read More
Stepping Up to Senior Management - July
  • 02
  • Jul

Stepping Up to Senior Management - July

  • 09:30:am - 16:30:pm
  • The Kings Church.

This practical one day course is designed to give middle mangers an insight into the challenges of the senior management role, the opportunity to begin developing a different mind-set from more operational to strategic and an understanding of how to become more transformational in your leadership role. You will also develop some practical tools and techniques that you can rely on to tackle the most common challenges.

Read More
Great Customer Service  - July 2018
  • 05
  • Jul

Great Customer Service - July 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

By adopting a professional customer service manner, companies can not only increase customer’s confidence, but more importantly – increase business. This course will benefit any sales or office personnel who deal with customers on the telephone or face to face and are able to influence the relationship between you and your customers.

Read More
Exporting - Understanding the Paperwork - July 2018
  • 09
  • Jul

Exporting - Understanding the Paperwork - July 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

Designed for more experienced exporters, those who require a refresher course or updating in the latest procedures or those who have attended the Introduction to Export Procedures course. It will be assumed delegates have a basic knowledge of exporting procedures. The content will be relevant to field and office based sales staff, purchasing staff, shipping and despatch personnel, accounts and finance staff, customer services, freight forwarders.

Read More
Time Management and Personal Effectiveness - July
  • 11
  • Jul

Time Management and Personal Effectiveness - July

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course will help you look at ways to improve your professional and personal potential by making positive changes and managing yourself better. You will learn how to take more control of things that matter and to let go of those that don’t, and how to manage interruptions that prevent you being as effective as you could be. Whether a manager or operational staff, this course is ideal for all those who what to harness their personal resources and to better achieve both work and life goa

Read More
Interviewing Skills - July
  • 26
  • Jul

Interviewing Skills - July

  • 09:30:am - 16:30:pm
  • The Kings Church.

The course gives delegates clear methodologies for conducting successful interviews from start to finish, including preparation, structure, questioning, informing, listening, spotting fabrication and closing. The course is ideal for all those who conduct interviews at all levels, whether experienced or inexperienced, who are looking to improve their interviewing skills.

Read More
Resilience - August
  • 02
  • Aug

Resilience - August

  • 09:30:am - 16:30:pm
  • The Kings Church.

On this one day course you will develop a number of techniques to foster your own emotional resilience. Resilience can often mean the difference between handling pressure and losing your cool. When we are resilient we tend to maintain a more positive outlook and cope with stress more effectively. It all comes down to emotional resilience - how well we adapt and bounce back from adversity, let downs ,failed attempts or significant sources of stress.

Read More
Introduction to Supervision - September
  • 03
  • Sep

Introduction to Supervision - September

  • 09:30:am - 16:30:pm
  • The Kings Church.

Transitioning from an operational role to a supervisory or Team leader role can be one of the most difficult things you can do. You are no longer responsible for just your own performance but also now of others. This course will support supervisors, both new and experienced who have made that first step into management, to focus on how to successfully lead their teams (rather than just keeping their heads down and trying to do most of the work themselves).

Read More
Employee Engagement - September
  • 11
  • Sep

Employee Engagement - September

  • 09:30:am - 16:30:pm
  • The Kings Church.

Employees that are engaged perform better and your business grows. When people are engaged with their work they are more likely to work harder, get better at what they are doing and stay with you longer. Engaged people help your business grow and grow. This course helps you as a leader to get the balance right between care for the numbers and care for the people by developing fundamental strategies and techniques that help you tap in to people’s discretionary effort.

Read More
Selling Skills for Results - September
  • 13
  • Sep

Selling Skills for Results - September

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course is designed to remove the fear that many people feel when making pro-active telephone calls. The course will benefit anyone who has to pro-actively sell or those who need to make effective follow up calls. It is also an excellent introduction for companies moving from the traditional order taking, towards the more dynamic order telephone sales skills making.

Read More
Essentials of Supervision & Team Leadership - 2 Day Course - October
  • 02
  • Oct

Essentials of Supervision & Team Leadership - 2 Day Course - October

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course is aimed at managers and supervisors who may have had introductory training to Supervision and Team Leading and want further management development through the application of robust management skills. This 2 day practical workshop will give you a solid grounding in people management, best practise and continue your development towards being an empowering leader of individuals and teams.

Read More
Great Customer Service  - October 2018
  • 04
  • Oct

Great Customer Service - October 2018

  • 09:30:am - 16:30:pm
  • The Kings Church.

By adopting a professional customer service manner, companies can not only increase customer’s confidence, but more importantly – increase business. This course will benefit any sales or office personnel who deal with customers on the telephone or face to face and are able to influence the relationship between you and your customers.

Read More
Stepping Up to Senior Management - November
  • 01
  • Nov

Stepping Up to Senior Management - November

  • 09:30:am - 16:30:pm
  • The Kings Church.

This practical one day course is designed to give middle mangers an insight into the challenges of the senior management role, the opportunity to begin developing a different mind-set from more operational to strategic and an understanding of how to become more transformational in your leadership role. You will also develop some practical tools and techniques that you can rely on to tackle the most common challenges.

Read More
Selling Skills for Results - December
  • 04
  • Dec

Selling Skills for Results - December

  • 09:30:am - 16:30:pm
  • The Kings Church.

This course is designed to remove the fear that many people feel when making pro-active telephone calls. The course will benefit anyone who has to pro-actively sell or those who need to make effective follow up calls. It is also an excellent introduction for companies moving from the traditional order taking, towards the more dynamic order telephone sales skills making.

Read More